{"id":440475,"date":"2026-05-22T19:25:10","date_gmt":"2026-05-22T19:25:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/440475\/"},"modified":"2026-05-22T19:25:10","modified_gmt":"2026-05-22T19:25:10","slug":"acrisure-to-cut-2250-employees-citing-advances-in-technology-and-ai","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/440475\/","title":{"rendered":"Acrisure to Cut 2,250 Employees, Citing Advances in Technology and AI"},"content":{"rendered":"<p>Acrisure\u2019s CEO told employees that about 2,250 of them won\u2019t be with the company by the end of 2027.<\/p>\n<p>The Grand Rapids, Michigan-based global broker is planning to reduce its headcount by about 11%, mostly in the U.S., said a memo from CEO Greg Williams to employees. Acrisure has about 19,000 team members, according to its website.<\/p>\n<p><a href=\"https:\/\/www.insurancejournal.com\/app\/uploads\/2025\/10\/Acrisure-Logo-Blue-Padded.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-843161\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/05\/Acrisure-Logo-Blue-Padded-300x187.jpg\" alt=\"\" width=\"300\" height=\"187\"  \/><\/a>Layoffs at the private equity-backed company started May 21 and will \u201ccontinue in phases into 2027,\u201d said Williams.<\/p>\n<p>Acrisure did not immediately respond to a request for comment but Williams\u2019 memo said the company is entering a \u201cnew phase of execution.\u201d<\/p>\n<p>Related: <a href=\"https:\/\/www.insurancejournal.com\/news\/international\/2026\/05\/21\/870833.htm\" target=\"_blank\" rel=\"noopener nofollow\">Viewpoint: Insurers Cautiously Navigate the Next Steps in AI Adoption<\/a><\/p>\n<p>\u201cAdvances in technology, [artificial intelligence], and digital platforms are fundamentally changing how businesses operate, how clients expect to be served, and how value is created,\u201d he said. \u201cWe made our first scaled AI investment in 2020, and as other leading organizations accelerate in this direction, we must continue to push the pace.\u201d<\/p>\n<p>Looking ahead, Williams said Acrisure will continue to combine human expertise with technology platforms, use AI and automation to cut down on manual work for faster results, and build digital capacity to serve clients.<\/p>\n<p>\u201cThe greatest risks we face are not acting decisively enough and seeking comfort in the way things \u2018used to be,&#8217;\u201d Williams wrote.<\/p>\n<p>\u201cLeveraging technology must be the core of how we operate, how we grow, and how we delver value to clients every day,\u201d he explained to employees, adding that North America insurance operations will organize \u201cmore intentionally around our lines of business.\u201d<\/p>\n<p>In October 2025, Acrisure cited advancements in technology and AI when it said it was <a href=\"https:\/\/www.insurancejournal.com\/news\/midwest\/2025\/10\/08\/843154.htm\" target=\"_blank\" rel=\"noopener nofollow\">laying off 400 members<\/a> of its accounting workforce this year.<\/p>\n<p>Acrisure was ranked No. 3 in Insurance Journal\u2019s 2025 <a href=\"https:\/\/www.insurancejournal.com\/top-100-insurance-agencies\/\" target=\"_blank\" rel=\"noopener nofollow\">Top 100 Independent Property\/Casualty Agencies<\/a> report with about $2.8 billion of property\/casualty revenue.<\/p>\n<p>Kevin Stipe, CEO of insurance brokerage consulting firm Reagan, told Insurance Journal that private-equity investor models are built on high growth and an assumption of acquisition activity. He said he thinks Acrisure is feeling pressure because \u201ctheir organic growth rate according to S&amp;P Global was only like 1% to 2% in North America last year.\u201d<\/p>\n<p>\u201cThis is a story of the tide in our industry,\u201d Stipe said, adding that the debt Acrisure carries puts it under more pressure to \u201caddress profit margin challenges than firms that don\u2019t have debt.\u201d<\/p>\n<p>\u201cThey have to respond more aggressively and more quickly because they\u2019ve got to manage their debt loans,\u201d he commented. \u201cBecause PE firms generally use debt, then it is fair to say that they have to respond to some of these things more quickly and sometimes more strongly. But I think the key part of the story is that growth is slowing for brokers.\u201d<\/p>\n<p>(Additional reporting by Andrea Wells)<\/p>\n<p class=\"tagtag\">\n            Topics<br \/>\n            <a href=\"https:\/\/www.insurancejournal.com\/insurtech\/\" class=\"btn btn-sm btn-primary tagtag\" style=\"color: #fff; padding: 2px 8px; text-decoration: none; margin: 0 2px;\" rel=\"nofollow noopener\" target=\"_blank\">InsurTech<\/a><br \/>\n            <a href=\"https:\/\/www.insurancejournal.com\/data-driven\/\" class=\"btn btn-sm btn-primary tagtag\" style=\"color: #fff; padding: 2px 8px; text-decoration: none; margin: 0 2px;\" rel=\"nofollow noopener\" target=\"_blank\">Data Driven<\/a><br \/>\n            <a href=\"https:\/\/www.insurancejournal.com\/ai\/\" class=\"btn btn-sm btn-primary tagtag\" style=\"color: #fff; padding: 2px 8px; text-decoration: none; margin: 0 2px;\" rel=\"nofollow noopener\" target=\"_blank\">Artificial Intelligence<\/a><br \/>\n            <a href=\"https:\/\/www.insurancejournal.com\/tech\/\" class=\"btn btn-sm btn-primary tagtag\" style=\"color: #fff; padding: 2px 8px; text-decoration: none; margin: 0 2px;\" rel=\"nofollow noopener\" target=\"_blank\">Tech<\/a>\n                    <\/p>\n<p>            Interested in Ai?<\/p>\n<p>Get automatic alerts for this topic.<\/p>\n","protected":false},"excerpt":{"rendered":"Acrisure\u2019s CEO told employees that about 2,250 of them won\u2019t be with the company by the end of&hellip;\n","protected":false},"author":2,"featured_media":440476,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[14434,56278,365,363,6160,364,224882,4858,111,139,69,145],"class_list":["post-440475","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-14434","tag-acrisure","tag-ai","tag-artificial-intelligence","tag-artificial-intelligence-ai","tag-artificialintelligence","tag-insurance-jobs","tag-layoffs","tag-new-zealand","tag-newzealand","tag-nz","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/440475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=440475"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/440475\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/440476"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=440475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=440475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=440475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}