Businesses are allowed to trade again once they prove standards have increased to an acceptable level. <\/p>\n
The artisan bakery is listed as having the E grade on the Auckland Council website. <\/p>\n
In the Facebook post, Vo apologised for not being transparent about the business\u2019s closure. <\/p>\n
\u201cThat was a mistake, and I am deeply sorry for not being transparent with you from the very beginning.\u201d<\/p>\n
He labelled the food safety judgment a \u201cpainful wake-up call\u201d.<\/p>\n
\u201cWhile the issues were operational and compliance-related rather than a reflection of the love we put into our baking, there are absolutely no excuses. You deserve the highest standards of food safety, and we fell short.\u201d<\/p>\n
In an effort to improve, the business has hired professional deep cleaners and compliance experts to overhaul the kitchen and storage.<\/p>\n
It has also addressed the structural and maintenance issues raised by inspectors while staff had been retrained to learn \u201cstrict daily compliance logs and food safety protocols\u201d, Vo said. <\/p>\n
The bakery was working with the council to fast-track re-inspection. <\/p>\n
\u201cThank you for your patience, your critique, and your ongoing support. We will be back, we will be better, and we will be completely transparent\u201d, Vo said to end the post. <\/p>\n
Vo and the bakery\u2019s Bacon and Egg pie was crowned the country\u2019s best, winning the Gold Award in the 2025 Supreme Pie Awards. <\/p>\n
Understanding food grades <\/p>\n
Auckland Council issues food safety certificates to ensure customers know what they are buying is safe to eat, according to its website. <\/p>\n
Inspectors take a business\u2019s process control, environmental control, food safety behaviour, confidence in management and compliance history into account when issuing a grade. <\/p>\n
The grades range from A to E, with the former being the highest. <\/p>\n
The two lowest D and E mean the outlet likely has issues which result in food being \u201cunsafe or unsuitable\u201d. <\/p>\n","protected":false},"excerpt":{"rendered":"Businesses are allowed to trade again once they prove standards have increased to an acceptable level. The artisan…\n","protected":false},"author":2,"featured_media":442124,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[74,51,2546,32164,682,10712,5201,225741,3602,2109,564,11947,225740,33091,111,43,139,69,2738,17398,68689,6115,16513,39157,49478,6302,57343,5266,81566,102],"class_list":["post-442123","post","type-post","status-publish","format-standard","has-post-thumbnail","category-new-zealand","tag-after","tag-auckland","tag-awardwinning","tag-bakery","tag-being","tag-claiming","tag-closed","tag-confessing","tag-earlier","tag-family","tag-food","tag-grade","tag-levain","tag-lowest","tag-new-zealand","tag-news","tag-newzealand","tag-nz","tag-owner","tag-possible","tag-rating","tag-real","tag-reason","tag-reasons","tag-receiving","tag-safety","tag-shuts","tag-stung","tag-temporarily","tag-with"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/442123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=442123"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/442123\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/442124"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=442123"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=442123"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=442123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}