{"id":44560,"date":"2025-09-26T14:40:22","date_gmt":"2025-09-26T14:40:22","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/44560\/"},"modified":"2025-09-26T14:40:22","modified_gmt":"2025-09-26T14:40:22","slug":"migrant-bus-drivers-need-to-attain-post-graduate-level-english-for-residency","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/44560\/","title":{"rendered":"Migrant bus drivers need to attain post-graduate level English for residency"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/09\/4OO9PY4_copyright_image_86493\" width=\"1050\" height=\"656\" alt=\"no caption\"\/><\/p>\n<p class=\"photo-captioned__information\">\nPhoto: 123rf.com\n<\/p>\n<p>A growing number of migrant bus drivers are at risk of missing out on a chance to gain residency as they struggle to meet Immigration New Zealand&#8217;s strict English-language requirements.<\/p>\n<p>To qualify for a skilled residence visa, applicants must attain a score of at least IELTS 6.5 (general or academic) or exceed equivalent scores in tests such as TOEFL iBT (79), PTE Academic (58), B2 First (176) or OET (Grade B).<\/p>\n<p>However, several bus drivers told RNZ the benchmark was unrealistic for their line of work, with some considering returning home.<\/p>\n<p>A language expert and an immigration advisor both echoed those concerns, warning that the rules not only put drivers&#8217; futures in jeopardy but could also lead to wider staffing pressures in the industry.<\/p>\n<p>In 2023, Auckland Transport announced an end to the city&#8217;s bus driver shortage after a successful <a href=\"https:\/\/www.rnz.co.nz\/news\/national\/495908\/relaxed-immigration-settings-helps-end-bus-driver-shortage-in-auckland\" rel=\"nofollow noopener\" target=\"_blank\">local and international recruitment drive<\/a>.<\/p>\n<p>&#8220;I have attempted PTE Academic six times and IELTS four times and spent almost $5000 on English exams,&#8221; said Raj, a bus driver in the South Island, who, like other drivers in this report, spoke on condition of using a pseudonym due to fears his employment could be terminated.<\/p>\n<p>Raj failed to pass 58 in all six PTE Academic tests or 6.5 in the four IELTS examinations he sat.<\/p>\n<p>He moved to New Zealand from Fiji in 2023 after a local bus company recruited him.<\/p>\n<p>&#8220;They told me I could apply for residency after working for two years,&#8221; he said. &#8220;That&#8217;s why I came.&#8221;<\/p>\n<p>His visa is due for renewal in October, which would allow him to stay a few more years.<\/p>\n<p>Raj was unable to comprehend why there was a big gap in language requirements between visa extensions and residency applications.<\/p>\n<p>&#8220;I only need 4 [in an IELTS test] for extension but 6.5 for residency and I&#8217;m doing the same job,&#8221; he said.<\/p>\n<p>Under the current rules, accredited employer work visa holders need an IELTS score of 4 to extend their visas.<\/p>\n<p>Raj said returning to Fiji after his visa expired was not an option.<\/p>\n<p>&#8220;I&#8217;ve spent about $30,000 moving here, and I cannot think of going back to start over,&#8221; he said, recalling the money he had spent on airfares, rental costs and car purchases in relocating his family.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/09\/4K8AOSR_New_electric_double_decker_launch_1_JPG\" width=\"1050\" height=\"590\" alt=\"One of Auckland's electric double-decker buses.\"\/><\/p>\n<p class=\"photo-captioned__information\">\nPhoto: Auckland Transport \/ supplied\n<\/p>\n<p>Bhavesh, another driver recruited in 2023, has been facing the same problem.<\/p>\n<p>He has sat language tests 10 times but has failed to attain the required scores.<\/p>\n<p>Scoring 6.5 in an IELTS test is a Herculean task for bus drivers with only a basic high school education, he said.<\/p>\n<p>&#8220;I work from 6am to 6pm every day talking to passengers,&#8221; Bhavesh said.<\/p>\n<p>&#8220;We help them with the ticket machine and answer their questions. I&#8217;ve been doing this for two years,&#8221; he said.<\/p>\n<p>&#8220;We don&#8217;t want the English requirements removed, just lowered so we can qualify.&#8221;<\/p>\n<p>Sunil, who has sat the exams three times, agreed.<\/p>\n<p>&#8220;When we were recruited, the company said there was a pathway to residency,&#8221; Sunil said. &#8220;They never told us we&#8217;d have to go through this.&#8221;<\/p>\n<p>Sunil also brought his family to New Zealand and holds a visa until March next year.<\/p>\n<p>He said exam fees and visa application costs were taking a toll on his family.<\/p>\n<p>&#8220;If I extend my visa, I need to spend $3000 to $4000,&#8221; he said, referring to the total cost of renewal fees he would need to pay for his family.<\/p>\n<p>&#8220;Then I&#8217;ll still have to sit more English exams, which costs me again and if I finally get 6.5, I&#8217;ll still need thousands more for a residency application.&#8221;<\/p>\n<p>Sunil said the problem was widespread.<\/p>\n<p>&#8220;There are hundreds of drivers just in the South Island facing this, and many more in the North,&#8221; he said. &#8220;Everyone is struggling.&#8221;<\/p>\n<p>Dual purposes<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/09\/4K0J8ZT_maria_treadaway_jpg\" width=\"576\" height=\"1246\" alt=\"Maria Treadway teaches academic English at the University of Auckland.\"\/><\/p>\n<p class=\"photo-captioned__information\">\nMaria Treadway teaches academic English at the University of Auckland.<br \/>\nPhoto: Supplied\n<\/p>\n<p>Maria Treadaway, who teaches academic English at the University of Auckland, said the language tests were very challenging.<\/p>\n<p>&#8220;They&#8217;re standardised language-proficiency tests that are testing the core language skills of reading, writing, listening and speaking,&#8221; said Treadaway, who also works as an IELTS examiner.<\/p>\n<p>She said the exams were primarily designed for academic settings.<\/p>\n<p>Treadaway said the exams gave equal weight to reading and writing, even though migrant workers such as bus drivers arguably used listening and speaking more frequently.<\/p>\n<p>She said IELTS, for example, included a speaking test covering a wide range of topics.<\/p>\n<p>&#8220;People [in the test] might be talking about comparing educational systems or global warming or environmental issues,&#8221; she said.<\/p>\n<p>&#8220;I don&#8217;t know how often bus drivers need to do that. There is a mismatch between the purpose of the exam and what some applicants actually need.&#8221;<\/p>\n<p>Immigration New Zealand told RNZ that IELTS 6.5 overall was a consistent benchmark across skilled residence pathways and had been in place for many years.<\/p>\n<p>&#8220;It is an independently assessed indicator of competent English,&#8221; said Polly Vowles, manager of immigration (skills and residence) policy at the Ministry of Business Innovation and Employment.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/09\/4N9V12T_copyright_image_199922\" width=\"1050\" height=\"662\" alt=\"No caption\"\/><\/p>\n<p class=\"photo-captioned__information\">\nPhoto: Supplied\n<\/p>\n<p>Vowles said a person was generally able to communicate effectively in most situations at this level, including in the workplace and community.<\/p>\n<p>&#8220;A higher English standard is required for residence than for temporary visas because residence reflects a long-term commitment to making New Zealand home,&#8221; she said.<\/p>\n<p>However, Treadaway disagreed, arguing that a bus driver wouldn&#8217;t need to attain a 6.5 score in an IELTS test to communicate with passengers and colleagues.<\/p>\n<p>&#8220;A 6.5 overall is what at Auckland University a non-native foreign student is required to have for a master&#8217;s level study,&#8221; she said.<\/p>\n<p>&#8220;[For bus drivers] I think a more appropriate overall band would be somewhere around 5.5 to 6.&#8221;<\/p>\n<p>Arunima Dhingra, a senior licensed immigration advisor and CEO of Aims Global, said she regularly received calls from bus drivers across the country about the difficulties they experienced when applying for residency.<\/p>\n<p>&#8220;They cannot get their IELTS 6.5,&#8221; she said. &#8220;They&#8217;ve taken numerous attempts, and they just can&#8217;t get it.&#8221;<\/p>\n<p>Dhingra said the benchmark score, which was applied across most residency categories, was not workable for everyone.<\/p>\n<p>&#8220;I don&#8217;t think we can use one lens for everything,&#8221; she said. &#8220;We need to have different lenses for different occupations, and I think the government needs to go back on this.&#8221;<\/p>\n<p>Some bus drivers have approached community leaders for help.<\/p>\n<p>&#8220;I&#8217;ve been approached by bus drivers who really feel helpless and quite stressed out,&#8221; said Krish Naidu, president of the Fiji Girmit Foundation.<\/p>\n<p>Naidu said they were not opposed to having a language requirement but wanted a lower threshold for the exams.<\/p>\n<p>&#8220;I feel really sorry, and I want to help them out whatever way I can,&#8221; he said.<\/p>\n<p>Naidu has sent a letter to the minister of immigration, claiming that thousands of drivers nationwide might be affected by the language requirement.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2025\/09\/4MCT4Y8_copyright_image_259460\" width=\"1050\" height=\"719\" alt=\"Krish Naidu.\"\/><\/p>\n<p class=\"photo-captioned__information\">\nKrish Naidu is president of the Fiji Girmit Foundation.<br \/>\nPhoto: Fiji Girmit Foundation, NZ\n<\/p>\n<p>Hayley Courtney, national bus coordinator at First Union, said the union had received a number of complaints from bus drivers in recent months.<\/p>\n<p>&#8220;We think the onus is on the bus companies,&#8221; she said.<\/p>\n<p>&#8220;If they are recruiting migrant workers, then they must ensure those workers are given enough support and education to achieve higher success rates.&#8221;<\/p>\n<p>Bus companies told RNZ they were actively supporting their drivers with language skills.<\/p>\n<p>&#8220;Across our business we work closely with our depot managers to ensure we&#8217;re supporting our overseas drivers in building these skills,&#8221; said Stephen Mckeefry, chief operating officer of Kinetic New Zealand.<\/p>\n<p>He said the company have been continuing to trial an internally developed programme called Language Link to help drivers on accredited employer work visas improve their English.<\/p>\n<p>Ritchies shared a similar sentiment.<\/p>\n<p>&#8220;A number of [visa] applications have already been approved, while others have met all requirements &#8211; including English &#8211; and are currently in processing,&#8221; said Sharon Scott, director of people, safety and culture at Ritchies.<\/p>\n<p>Scott said the company was actively supporting drivers who needed help with visas or residency applications.<\/p>\n<p>Raj, Bhavesh and Sunil have called for a change in immigration policy so they could apply for residency.<\/p>\n<p>&#8220;It&#8217;s really hard for people like us when they are asking us to talk about England [in the exam topics] when we are here,&#8221; Raj said.<\/p>\n<p>Bhavesh and Sunil agreed.<\/p>\n<p>&#8220;We&#8217;ve been dealing with people on the bus every day and [English] is never a problem,&#8221; Sunil said. &#8220;But I don&#8217;t know how to resolve this problem.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Photo: 123rf.com A growing number of migrant bus drivers are at risk of missing out on a chance&hellip;\n","protected":false},"author":2,"featured_media":44561,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[48,47,42,43,49,46,44,45,40,38,41,39],"class_list":{"0":"post-44560","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-headlines","8":"tag-audio","9":"tag-current-affairs","10":"tag-headlines","11":"tag-news","12":"tag-podcasts","13":"tag-public-radio","14":"tag-radio-new-zealand","15":"tag-rnz","16":"tag-top-news","17":"tag-top-stories","18":"tag-topnews","19":"tag-topstories"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/44560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=44560"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/44560\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/44561"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=44560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=44560"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=44560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}