With members across England and Wales, the Teachers’ Pension Scheme is one of the largest retirement schemes in the UK.<\/p>\n
Although day-to-day operations are outsourced to Capita, the DfE has overall responsibility for the scheme.<\/p>\n
But in a letter seen by Money Box the NAHT said it had “serious concerns” about how it was being run, including significant delays for members being paid their pensions.<\/p>\n
The letter also cited excessive waiting times for members trying to get through on the phone, poor communication from pension scheme staff, and unanswered and unresolved queries and complaints.<\/p>\n
Describing its members as “deeply dissatisfied”, the union’s assistant general secretary James Bowen said it was clear the Teachers’ Pension Scheme was failing teachers and school leaders.<\/p>\n
“It’s just frankly not good enough,” he said, adding that the department and the pension scheme needed to “get to grips” with the problems and accelerate resolving some of the queries.<\/p>\n
“I think we need to see some strong leadership within the Department for Education and within the Teachers’ Pension Scheme,” he said.<\/p>\n
“Probably the only other solution is to put some more capacity into that team so it can cope with the demand that appears, at the moment, to be overwhelming them.”<\/p>\n","protected":false},"excerpt":{"rendered":"With members across England and Wales, the Teachers’ Pension Scheme is one of the largest retirement schemes in…\n","protected":false},"author":2,"featured_media":45222,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[138,246,111,139,69,244,245],"class_list":["post-45221","post","type-post","status-publish","format-standard","has-post-thumbnail","category-personal-finance","tag-business","tag-finance","tag-new-zealand","tag-newzealand","tag-nz","tag-personal-finance","tag-personalfinance"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/45221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=45221"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/45221\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/45222"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=45221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=45221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=45221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}