{"id":471366,"date":"2026-06-11T03:42:14","date_gmt":"2026-06-11T03:42:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/471366\/"},"modified":"2026-06-11T03:42:14","modified_gmt":"2026-06-11T03:42:14","slug":"critic-calls-600k-wellington-library-website-insulting-stupid","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/471366\/","title":{"rendered":"Critic calls $600k Wellington library website &#8216;insulting, stupid&#8217;"},"content":{"rendered":"<p class=\"body-paragraph articleLinkText  [&amp;_p]:tit-sub-xl tit-sub-xl md:[&amp;_p]:d-tit-sub-xl md:d-tit-sub-xl mb-[1.3rem]\">A Wellington web designer is calling the city council&#8217;s decision to spend $600,000 on an Auckland company to develop a new library website an &#8220;insulting, stupid&#8221; move.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">Written by Alexa Cook of <a href=\"https:\/\/www.rnz.co.nz\/news\/regional\/597876\/another-critic-labels-600k-bill-for-wellington-library-website-insulting-stupid-decision\" target=\"_blank\" rel=\"nofollow noopener\">RNZ<\/a><\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">Through an Official Information request by a member of the public, it&#8217;s been revealed that Wellington City Council paid Auckland&#8217;s Journey Digital $595,801 to design and build a new website for Te Matapihi, Wellington central Library.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">The council said the the new website was to promote the library and drive as much visitation as possible.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">The site is separate from the existing library website where people can become a member, reserve books, and check the catalogue.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">Wellington City mayor Andrew Little said he was shocked at the cost and has launched an independent investigation.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;I was blown away. I was literally incredulous, I couldn&#8217;t believe it.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;When I asked &#8216;is that right? Are you sure that&#8217;s right? Surely that must involve other things?&#8217;, but no, that was the website cost.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;Then when I went to have a look at the website itself and saw how frankly simple it was, it didn&#8217;t add up,&#8221; Little said.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">Wellingtonian Iona Elwood-Smith owns a website design company called Grow My Business and said the council&#8217;s decision &#8220;adds insult to injury&#8221; because the library was such an iconic part of the city and has taken years to be re-built.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;It&#8217;s been such a missing part of the heart of Wellington, and then to find out that the website was built from outside Wellington is just insulting.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;That our local council would make those kind of decisions &#8230; it&#8217;s like, feed your family first mate,&#8221; she said.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">Elwood-Smith said Wellington was well known for being home to a number of talented tech companies, and she was wondering why the council felt it needed to look elsewhere.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;What would make them make such an insulting, stupid decision. We would feel a whole lot better about $600,000 if it was coming back into the Wellington economy,&#8221; she said.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">Little said the investigation will be thorough.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;I&#8217;m really keen to get to the bottom of what has happened in terms of the commissioning of the project, what the process was, how it was managed and what the scope was &#8230; and are we getting what we paid for?,&#8221; he said.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/06\/wellington-mayor-andrew-little-FSLDUZI5CZCHBJQWQHP2IQMRRA.jpg\" alt=\"Wellington Mayor Andrew Little.\" width=\"800\" height=\"450\" loading=\"lazy\"\/><\/p>\n<p class=\"ImageMetadata__MetadataParagraph-sc-hi5x8q-0 cWTYyG image-metadata\">Wellington Mayor Andrew Little. (Source: 1News)<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">The mayor was worried this could be linked to wider issues at Wellington City Council.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;If there are systemic problems inside council I need to know that so I can work with the chief executive to get those things fixed,&#8221; Little said.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">Elwood-Smith said while there were some &#8216;really cool&#8217; features on the new website, overall it looked like it had been designed by a committee and it did not reflect the hefty price tag.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;It&#8217;s an insane amount of money,&#8221; she said.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">Journey Digital told RNZ that it was up to the council to respond.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;As a matter of policy, we don&#8217;t discuss the details of our client engagements publicly, so I&#8217;d respectfully direct questions to the council&#8217;s media team,&#8221; a spokesperson said.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/06\/wellingtonlibrary-E5IPSLQQ5BG7BFINUHNHNZ4P44.jpg\" alt=\"Wellington Central Library\" width=\"800\" height=\"450\" loading=\"lazy\"\/><\/p>\n<p class=\"ImageMetadata__MetadataParagraph-sc-hi5x8q-0 cWTYyG image-metadata\">Wellington Central Library (Source: rnz.co.nz)<\/p>\n<p>Wellington City Council responds<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">Wellington City Council said all staff have been made aware of the need to save money, particularly budget managers, and that a similar website would not be commissioned today.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">The council&#8217;s chief operating officer is accountable for the spend, which is delegated according to its delegations policy.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">The council said under the policy, the executive leadership team can approve spend up to $750,000, and that for large projects such as the library redevelopment its standard process was for the chief executive to delegate spending transactions to the senior responsible officer.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">It said the spend did not go through the council&#8217;s chief financial officer because that was not required under the policy.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">The council said the delivery of the website followed a staged procurement approach.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;An initial phase was undertaken through a competitive process, with formal evaluation and due diligence,&#8221; a spokesperson said.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;Whilst Wellington companies were amongst those invited to submit a proposal, the preferred supplier was Auckland-based as [they] met the evaluation criteria more closely.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;Whilst being Wellington based was one criteria that was considered, ultimately Journey was selected as they most closely matched the experience needed and could deliver the website in the required timeframe.&#8221;<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">The spokesperson said the website was part of the overall Te Matapihi project.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;Visitor experience, specialist creative spaces, an integrated service model, cultural design and mana whenua partnership were confirmed as core design principles of Te Matapihi and were reflected throughout the approved project scope.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;These were not discretionary additions, but part of delivering a civic facility that reflects Wellington&#8217;s identity and commitments.<\/p>\n<p class=\"body-paragraph articleLinkText  lg mb-4\">&#8220;As with all elements of the project, these components were scoped, procured and costed within the overall programme budget.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"A Wellington web designer is calling the city council&#8217;s decision to spend $600,000 on an Auckland company to&hellip;\n","protected":false},"author":2,"featured_media":471367,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[138,42,43,145,40,38,41,39,52],"class_list":["post-471366","post","type-post","status-publish","format-standard","has-post-thumbnail","category-headlines","tag-business","tag-headlines","tag-news","tag-technology","tag-top-news","tag-top-stories","tag-topnews","tag-topstories","tag-wellington"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/471366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=471366"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/471366\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/471367"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=471366"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=471366"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=471366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}