{"id":493869,"date":"2026-06-24T22:49:10","date_gmt":"2026-06-24T22:49:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/493869\/"},"modified":"2026-06-24T22:49:10","modified_gmt":"2026-06-24T22:49:10","slug":"luxon-constantly-underwhelmed-by-slow-ai-uptake-in-nz-businesses","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/493869\/","title":{"rendered":"Luxon &#8216;constantly underwhelmed&#8217; by slow AI uptake in NZ businesses"},"content":{"rendered":"<p>Christopher Luxon says he is &#8220;constantly underwhelmed&#8221; at the slow adoption of artificial intelligence (AI) technology by Kiwi businesses.<\/p>\n<p><a href=\"https:\/\/www.rnz.co.nz\/news\/politics\/620488\/ongoing-disruption-a-reason-to-deepen-china-trade-ties-luxon\" class=\"underline-brand-hover visited:text-foreground-secondary hover:visited:text-foreground-primary\" rel=\"nofollow noopener\" target=\"_blank\">Speaking at the China Business Summit on Thursday<\/a>, the prime minister was asked how New Zealand could catch up with China, which was &#8220;six years ahead of us&#8221; in AI use.<\/p>\n<p>&#8220;I think there&#8217;s a lot of opportunity &#8211; I think we&#8217;re missing a big trick on AI in New Zealand,&#8221; Luxon responded.<\/p>\n<p>&#8220;I think we always used to pride ourselves on being very good adopters of technology, and we are on one level, but if I go around the Business Association, the Chambers of Commerce, and I get people to put their hands up who&#8217;s using some of the AI tools, I&#8217;m constantly underwhelmed by how little we are adopting them.&#8221;<\/p>\n<p>In recent years AI-first companies like OpenAI and its spinoff-turned-rival Anthropic, plus Silicon Valley veterans like Google and Microsoft, have introduced work-focused versions of their large language model (LLM) technologies.<\/p>\n<p>For example, OpenAI &#8211; which launched the modern rush to use AI tools with ChatGPT in 2022 &#8211; has its coding assistant Codex, Anthropic has Cowork, while Microsoft has been embedding its Copilot offering into classic workplace tools like Excel and Word.<\/p>\n<p>Luxon said the government should lead the way in adopting AI.<\/p>\n<p>&#8220;We&#8217;re really stuck in a 1995 way of doing things. Why can&#8217;t a 32-year-old mother who needs eyeglasses for the nine-year-old daughter and wants to understand your tax rebates for the, you know, with an 11-year-old and nine-year-old daughters actually be able to just do an inquiry rather [than] have to go to MSD and IRD and all that stuff?<\/p>\n<p>&#8220;When you want to get a mortgage and you&#8217;ve got to prove ID and income, why isn&#8217;t it just auto-generated like you&#8217;d expect in corporates? &#8230; It&#8217;s not coming, it&#8217;s here, it&#8217;s been here now for six to nine to 12 months.<\/p>\n<p>&#8220;And so we have to disrupt government and public service with a view of large service organisations that have a customer mentality of serving the New Zealand public and are technology-enabled.&#8221;<\/p>\n<p>He said China&#8217;s rapid adoption of AI was also happening in &#8220;places like Estonia, the UAE, New South Wales, and Singapore&#8221; and it was a huge opportunity to boost productivity New Zealand might be missing out on.<\/p>\n<p>&#8220;To give you a feel for R&amp;D (research and development) in New Zealand, we&#8217;re probably 19th per capita in terms of our spend on R&amp;D, but we&#8217;re 46th on commercialisation. And I just hate it when I run into people and they go, &#8216;Oh, New Zealand invented a piece of science.&#8217; You go, &#8216;That&#8217;s lovely, sunshine, but actually who invented the $10 billion business?&#8217; And it&#8217;ll be some American or some Australian that gets to do that.&#8221;<\/p>\n<p>Luxon said the goal was to &#8220;brutally commercialise our science system&#8221;.<\/p>\n<p>&#8220;I want professors to become millionaires because they&#8217;re partnering with entrepreneurs and building out businesses &#8230; where that interface between universities and entrepreneurship and government is all joined up, like we see in other parts of the world too.&#8221;<\/p>\n<p><img src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/06\/4JMY6CE_GettyImages_2225185071_jpg.jpeg\"  alt=\"Digital generated image of multicoloured AI searching bar activating among others unactive blue search bars around.\" width=\"614\" height=\"384\" class=\"max-h-[50rem] max-w-full aspect-[16\/10] object-cover\"  decoding=\"async\" loading=\"lazy\" fetchpriority=\"auto\"\/><\/p>\n<p>Christopher Luxon says he is &#8220;constantly underwhelmed&#8221; at the slow adoption of artificial intelligence technology by Kiwi businesses.<\/p>\n<p class=\"text-foreground-secondary flex-shrink-0 ml-4\">Andriy Onufriyenko<\/p>\n<p>There has been <a href=\"https:\/\/theconversation.com\/does-ai-actually-boost-productivity-the-evidence-is-murky-260690\" class=\"underline-brand-hover visited:text-foreground-secondary hover:visited:text-foreground-primary\" rel=\"nofollow noopener\" target=\"_blank\">mixed evidence<\/a> to date on whether adopting AI tools &#8211; which include other types of AI than just chatbot-style LLMs &#8211; boosts productivity, with varying results in different sectors.<\/p>\n<p>While <a href=\"https:\/\/www.rnz.co.nz\/life\/lifestyle\/what-is-workslop\" class=\"underline-brand-hover visited:text-foreground-secondary hover:visited:text-foreground-primary\" rel=\"nofollow noopener\" target=\"_blank\">some have reported productivity drains<\/a> caused by &#8216;workslop&#8217; &#8211; sub-standard AI-generated output that others have to spend time fixing, others &#8211; such as <a href=\"https:\/\/www.rnz.co.nz\/news\/health\/589774\/emergency-doctors-estimate-ai-scribe-heidi-saving-up-to-10-minutes-per-patient\" class=\"underline-brand-hover visited:text-foreground-secondary hover:visited:text-foreground-primary\" rel=\"nofollow noopener\" target=\"_blank\">hospital departments<\/a> &#8211; have realised real gains from the technology.<\/p>\n","protected":false},"excerpt":{"rendered":"Christopher Luxon says he is &#8220;constantly underwhelmed&#8221; at the slow adoption of artificial intelligence (AI) technology by Kiwi&hellip;\n","protected":false},"author":2,"featured_media":493870,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[365,363,364,111,139,69,145],"class_list":["post-493869","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-new-zealand","tag-newzealand","tag-nz","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/493869","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=493869"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/493869\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/493870"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=493869"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=493869"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=493869"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}