{"id":558772,"date":"2026-08-04T14:06:11","date_gmt":"2026-08-04T14:06:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/558772\/"},"modified":"2026-08-04T14:06:11","modified_gmt":"2026-08-04T14:06:11","slug":"mbie-orders-investigation-into-financial-markets-authority-workplace-conduct-and-culture","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/558772\/","title":{"rendered":"MBIE orders investigation into Financial Markets Authority workplace conduct and culture"},"content":{"rendered":"<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">The concerns reached the Public Service Commission and Commerce and Consumer Affairs Minister on Friday, July 24. <\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">By Wednesday, July 29, FMA chief executive Samantha Barrass <a href=\"https:\/\/www.nzherald.co.nz\/business\/markets\/fma-workplace-culture-issues-mbie-engages-with-board-on-next-steps-after-multiple-complaints\/premium\/5FVHGBEDJNDY7A2Q3SK5XIL5DY\/\" rel=\"nofollow noopener\" target=\"_blank\">went on leave<\/a> and board member Alastair Hercus was made interim chief executive.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">For some time, rumours have circulated that  the FMA\u2019s workplace culture has been poor, if not toxic.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Various sources have spoken to the Herald about bullying behaviour involving staff at the most senior levels. The accounts align with those detailed in a Stuff article published last Wednesday.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">The FMA is understood to have relied heavily on keeping disgruntled staff quiet by getting them to sign non-disclosure agreements.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">The Herald has asked MBIE whether those who had signed agreements would be able to break the terms and conditions of these to contribute to the investigation.<\/p>\n<p>Conduct regulator accused of poor conduct<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Ironically, the FMA is responsible for regulating the conduct of financial institutions. <\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">In 2018 and 2019 it did a high-profile conduct and culture review of New Zealand banks and life insurers with the Reserve Bank. <\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Last year, the Reserve Bank had a tough year, which resulted in its governor and board chairman resigning. <\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">As for the FMA, issues bubbled to the surface in December, when its chairman, Craig Stobo, temporarily stepped down, pending the outcome of a KC\u2019s review into his conduct.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">The review was initiated after three board members complained about Stobo to the minister.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Stobo resigned in May, after Wendy Aldred, KC, concluded he <a href=\"https:\/\/www.nzherald.co.nz\/business\/markets\/financial-markets-authority-chair-craig-stobo-resigns-following-investigation-finds-he-made-too-much-political-commentary\/DPWLAEZQCVFRXGR627UKCTSTEE\/\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/business\/markets\/financial-markets-authority-chair-craig-stobo-resigns-following-investigation-finds-he-made-too-much-political-commentary\/DPWLAEZQCVFRXGR627UKCTSTEE\/\" target=\"_blank\">voiced too many political opinions<\/a> for someone in an apolitical public sector role.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Aldred\u2019s report showed Barrass and the FMA\u2019s general counsel and executive director for evaluation and oversight, Liam Mason, raised concerns about Stobo meeting with various organisations in Estonia, which is known for being very digitally advanced, with a former FMA employee, Kyla Bottriell.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Aldred conceded there were \u201cshortcomings\u201d in Stobo\u2019s communications with the FMA about the self-funded trip, but clarified there was no evidence of Stobo and Bottriell being in an inappropriate relationship, despite such rumours circulating.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">After Aldred released her report, Bottriell said: \u201cThe report corrects the public record, but it does not repair the harm, or answer wider questions about how a conduct regulator allowed misinformation to escalate, causing lasting damage to my reputation.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cI have raised legitimate concerns through proper channels about the FMA\u2019s internal culture, rumour-spreading, lack of accountability and leaking of internal matters. Those concerns pre-date this investigation and remain unaddressed.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cThe FMA holds market participants to standards of fairness, transparency and good conduct. It should apply the same standards internally.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Shortly after Stobo resigned, the FMA announced Barrass <a href=\"https:\/\/www.nzherald.co.nz\/business\/markets\/financial-markets-authority-chief-executive-samantha-barrass-wont-seek-reappointment\/ONR7KV77FZGR3BOXJQVIBJ7HKI\/\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/business\/markets\/financial-markets-authority-chief-executive-samantha-barrass-wont-seek-reappointment\/ONR7KV77FZGR3BOXJQVIBJ7HKI\/\" target=\"_blank\">wouldn\u2019t seek reappointment<\/a> once her first term in the role ends in January.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Barrass left one of her former roles, as Gibraltar Financial Services Commission chief executive, in 2019, nearly a year before her contract was due to end. She was involved in litigation during this time.<\/p>\n<p>Mediocre views of FMA<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">According to an internal FMA survey in September and October 2025, 59% of respondents saw a future for themselves at the FMA, despite 80% believing the work they did mattered and 72% feeling proud of their work. Of those surveyed, 61% said they would recommend the FMA as a place to work.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">These results were poorer than those from a survey done in February 2025.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">An FMA HR adviser attributed the deterioration to the impact of a recent organisational restructure and the reintroduction of a \u201cperformance framework\u201d. She acknowledged \u201cnot all individuals are comfortable in a high-performance environment\u201d.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">In 2025, the FMA also surveyed its stakeholders, including those it regulates. Just over half (56%) agreed it was easy doing business with the FMA \u2013 a slight improvement from the previous year.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Meanwhile, 73% agreed the FMA was focused on the outcomes that mattered for consumers and 55% agreed the FMA\u2019s approach to regulation was beneficial and proportionate.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Commerce and Consumer Affairs Minister Cameron Brewer responded to the latest concerns raised around the workplace culture, saying: \u201cIt is important to me that New Zealanders are able to trust our financial and regulatory institutions. That is why any concerns that are raised must be properly considered and addressed.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cI expect MBIE and the FMA to keep me informed on the outcomes of this process.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Jen\u00e9e Tibshraeny is the Herald\u2019s Wellington business editor, based in the Parliamentary Press Gallery. She specialises in Government and Reserve Bank policymaking, economics and banking.<\/p>\n<p>Stay ahead with the latest market moves, corporate updates, and economic insights by subscribing to our <a href=\"https:\/\/www.nzherald.co.nz\/my-account\/profile\/newsletters\/?from=cmp\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/my-account\/profile\/newsletters\/?from=cmp\">Business newsletter<\/a> \u2013 your essential weekly round-up of all the business news you need.<\/p>\n","protected":false},"excerpt":{"rendered":"The concerns reached the Public Service Commission and Commerce and Consumer Affairs Minister on Friday, July 24. By&hellip;\n","protected":false},"author":2,"featured_media":558773,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[95,1124,138,44999,34749,2396,1122,1644,374,296,12898,220,83832,28874,111,139,69,6848,17708],"class_list":["post-558772","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-and","tag-authority","tag-business","tag-commissioned","tag-conduct","tag-culture","tag-employment","tag-financial","tag-innovation","tag-into","tag-investigation","tag-markets","tag-mbie","tag-ministry","tag-new-zealand","tag-newzealand","tag-nz","tag-orders","tag-workplace"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/558772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=558772"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/558772\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/558773"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=558772"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=558772"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=558772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}