{"id":560241,"date":"2026-08-05T23:42:09","date_gmt":"2026-08-05T23:42:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/560241\/"},"modified":"2026-08-05T23:42:09","modified_gmt":"2026-08-05T23:42:09","slug":"three-rotorua-hospitality-businesses-close-within-days-amid-rising-costs","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/560241\/","title":{"rendered":"Three Rotorua hospitality businesses close within days amid rising costs"},"content":{"rendered":"<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Owner Bianca Nieuwboer told the Rotorua Daily Post the cafe had been part of the city for six years and closing was one of the hardest decisions she had made.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cIt wasn\u2019t one single thing that caused it; it was the cumulative effect of rising costs across every part of the business while customers themselves are also under financial pressure.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">According to Stats NZ, food prices increased 4.5% in the year to February 2026, after a 4.2% increase in the year to January 2026.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cWe reached a point where continuing simply wasn\u2019t sustainable,\u201d Nieuwboer said.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">She said <a href=\"https:\/\/www.nzherald.co.nz\/rotorua-daily-post\/news\/new-rotorua-cbd-business-owners-remain-positive-as-hospitality-liquidations-rise\/CYTDEDKHCNC4XDOOKENJHQ4IKY\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/rotorua-daily-post\/news\/new-rotorua-cbd-business-owners-remain-positive-as-hospitality-liquidations-rise\/CYTDEDKHCNC4XDOOKENJHQ4IKY\/\">pressure had been building<\/a> for the past couple of years, but particularly over the last 12 months and the cafe \u201cran out of options\u201d.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cWe\u2019ve done everything we could to adapt, reviewing menus, reducing costs where possible, and working longer hours.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cBut there comes a point where you can\u2019t cut your way to profitability and you can\u2019t keep passing the costs on to customers; next minute you\u2019re paying $35 for an eggs benedict.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Stats NZ data showed restaurant meals and ready-to-eat food prices rose 0.3% in February 2026 compared with January.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Nieuwboer said she never wanted to price the cafe beyond what local families could afford, so \u201cabsorbed as much as we could for as long as we could\u201d.<\/p>\n<p><img  alt=\"Hello Stranger Cafe closed on August 3 after operating for six years. Photo \/ Megan Wilson\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Hello Stranger Cafe closed on August 3 after operating for six years. Photo \/ Megan Wilson<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cSometimes, despite doing all of those things, the financial reality simply becomes impossible to overcome.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">She said the cafe was \u201cnot alone\u201d and knew others were facing the same challenges.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cHospitality has always been a tough industry. It\u2019s a labour of love, but the last few years have been particularly difficult for independent businesses.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Ambrosia Restaurant and Bar announced on July 29 it had ceased trading after 17 years in business.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">In a social media post, Ambrosia announced the restaurant would not \u201clive to see another day\u201d.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cThe lights are out, the taps are dry, the tequila has fallen,\u201d and it had \u201cofficially shuffled off this commercial mortal coil\u201d, the post read.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">The restaurant thanked customers, staff, supporters and the wider community for their support, saying they had \u201cmade the ride unforgettable\u201d.<\/p>\n<p><img  alt=\"Ambrosia Restaurant and Bar announced on July 29 it had ceased trading after 17 years in business. Photo \/ Megan Wilson\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Ambrosia Restaurant and Bar announced on July 29 it had ceased trading after 17 years in business. Photo \/ Megan Wilson<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Piccalo Cafe announced its closure on August 3.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">A Facebook post said its \u201cfinal coffee\u201d had been poured after years serving customers at the Government Gardens.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cOver the past few years the challenges have become greater than ever,\u201d the post read.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cRising food costs, increasing wages, utilities, and the many behind-the-scenes expenses have made it incredibly difficult for independent cafes like ours to keep going.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">The post thanked the community for its support and acknowledged pressures facing customers and businesses.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cWe also understand that with the cost of living continuing to rise, eating out has become a luxury for many, so every visit truly made a difference.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Ambrosia and Piccalo\u2019s owners were approached for comment. <\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Hospitality NZ\u2019s Bay of Plenty branch president and <a href=\"https:\/\/www.nzherald.co.nz\/rotorua-daily-post\/news\/on-the-up-reg-hennessy-honoured-for-decades-in-rotorua-hospitality-industry\/FF5ZOWZHE5AUXGIQH7RRFNFTAU\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/rotorua-daily-post\/news\/on-the-up-reg-hennessy-honoured-for-decades-in-rotorua-hospitality-industry\/FF5ZOWZHE5AUXGIQH7RRFNFTAU\/\">Hennessy\u2019s Irish Bar owner Reg Hennessy<\/a> said it was always disappointing to see local hospitality businesses close.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cYou do feel sorry for the people in businesses because they invest a lot of their lives into it.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">He said businesses had to be willing to make adjustments where needed.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cYou\u2019ve got to be fairly good at what you do to run a business in hospitality these days, and you\u2019ve got to know and understand what you\u2019re doing.<\/p>\n<p><img  alt=\"Hospitality NZ\u2019s Bay of Plenty branch president and Hennessy\u2019s Irish Bar owner Reg Hennessy. Photo \/ Kelly Makiha\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Hospitality NZ\u2019s Bay of Plenty branch president and Hennessy\u2019s Irish Bar owner Reg Hennessy. Photo \/ Kelly Makiha<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cWhat we did last week isn\u2019t necessarily what we\u2019re going to do next week, so you have to be very confident in the product you put out.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Despite the closures, Hennessy said he was looking forward to a \u201clong and busy\u201d summer with tourists returning to Rotorua.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\"><a href=\"https:\/\/www.nzherald.co.nz\/rotorua-daily-post\/news\/prime-minister-christopher-luxon-responds-to-rotorua-business-owners-deflated-economic-confidence\/ENGVI3TFNNELXMZOKWBABIUJ3I\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/rotorua-daily-post\/news\/prime-minister-christopher-luxon-responds-to-rotorua-business-owners-deflated-economic-confidence\/ENGVI3TFNNELXMZOKWBABIUJ3I\/\">Rotorua Business Chamber<\/a> chief executive Melanie Short said the chamber was \u201csaddened\u201d to hear of the closures.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cThe loss of three hospitality businesses within a matter of days is confronting for our community and reflects the ongoing challenges facing the sector.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">Short said businesses continued to \u201cgrapple\u201d with rising operating costs and reduced consumer spending.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">She said the closures indicated trading conditions remained difficult across many sectors.<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\">\u201cWe know local businesses are working tirelessly to adapt and remain resilient, but as these recent closures demonstrate, some are simply unable to withstand the ongoing challenges.\u201d<\/p>\n<p class=\"GVVHMTqjHdqyH\" style=\"display:none\"><a href=\"https:\/\/www.nzherald.co.nz\/author\/kaitlyn-morrell\/\" rel=\"nofollow noopener\" target=\"_blank\">Kaitlyn Morrell<\/a> is a journalist for the Bay of Plenty Times and Rotorua Daily Post. She has lived in the region for several years and studied journalism at Massey University.<\/p>\n","protected":false},"excerpt":{"rendered":"Owner Bianca Nieuwboer told the Rotorua Daily Post the cafe had been part of the city for six&hellip;\n","protected":false},"author":2,"featured_media":560242,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[534,138,10166,651,802,4731,15557,111,139,69,801,1327,1529,10119],"class_list":["post-560241","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-amid","tag-business","tag-businesses","tag-close","tag-costs","tag-days","tag-hospitality","tag-new-zealand","tag-newzealand","tag-nz","tag-rising","tag-rotorua","tag-three","tag-within"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/560241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=560241"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/560241\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/560242"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=560241"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=560241"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=560241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}