{"id":564691,"date":"2026-08-10T12:54:14","date_gmt":"2026-08-10T12:54:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/564691\/"},"modified":"2026-08-10T12:54:14","modified_gmt":"2026-08-10T12:54:14","slug":"steam-hardware-shipper-breach-leaks-customer-data-including-names-and-addresses","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/564691\/","title":{"rendered":"Steam hardware shipper breach leaks customer data, including names and addresses"},"content":{"rendered":"<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1044qizi _18mzr4b1 _18mzr4b0 _19wv7tc1\">Valve says a data breach may have exposed the personal information of customers who ordered its Steam hardware in Europe. In an email sent to users, Valve says its European shipping partner, CEVA Logistics, suffered a data breach that may have included customer names, addresses, phone numbers, and email addresses.<\/p>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1044qizi _18mzr4b1 _18mzr4b0 _19wv7tc1\">The breach at CEVA occurred between July 29th and August 1st, weeks after Valve began <a href=\"https:\/\/www.theverge.com\/games\/952191\/valve-steam-machine-reservation-preorder-process\" rel=\"nofollow noopener\" target=\"_blank\">taking reservations for its new Steam Machine<\/a> and <a href=\"https:\/\/www.theverge.com\/games\/918610\/valve-steam-controller-review\" rel=\"nofollow noopener\" target=\"_blank\">Steam Controller<\/a>. Valve adds that European customer data \u201cwas likely compromised\u201d as part of the breach, as CEVA stores \u201cdelivery-related information\u201d for up to 90 days after orders.<\/p>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1044qizi _18mzr4b1 _18mzr4b0 _19wv7tc1\">As a result of the breach, Valve says to \u201cexpect fake messages\u201d over email, text, or on the phone that claim to come from Steam, Valve, or a delivery company. \u201cThey may quote your address back to you to prove they\u2019re genuine. They may ask you to confirm a delivery, pay a small customs or redelivery fee, or sign in somewhere to \u201cverify\u201d your order,\u201d Valve says. \u201cTreat all of them as fake.\u201d<\/p>\n<p class=\"duet--article--dangerously-set-cms-markup duet--article--standard-paragraph _1044qizi _18mzr4b1 _18mzr4b0 _19wv7tc1\">The notice says additional data linked to users\u2019 Steam accounts or purchases wasn\u2019t impacted, adding that CEVA \u201cdoes not have access to your payment information, passwords, Steam Guard codes or other information.\u201d Valve notes that it only deals with account issues from help.steampowered.com, and won\u2019t contact users over email, Steam chat, or Discord.<\/p>\n","protected":false},"excerpt":{"rendered":"Valve says a data breach may have exposed the personal information of customers who ordered its Steam hardware&hellip;\n","protected":false},"author":2,"featured_media":564692,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[156,3447,111,139,69,8135,2437,370,145],"class_list":["post-564691","post","type-post","status-publish","format-standard","has-post-thumbnail","category-technology","tag-entertainment","tag-gaming","tag-new-zealand","tag-newzealand","tag-nz","tag-pc-gaming","tag-security","tag-tech","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/564691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=564691"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/564691\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/564692"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=564691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=564691"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=564691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}