{"id":580672,"date":"2026-08-26T07:48:15","date_gmt":"2026-08-26T07:48:15","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/580672\/"},"modified":"2026-08-26T07:48:15","modified_gmt":"2026-08-26T07:48:15","slug":"banks-double-down-on-ncino-ai-agents-after-using-initial-cre","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/580672\/","title":{"rendered":"Banks Double Down on nCino AI Agents After Using Initial Cre\u2026"},"content":{"rendered":"

Early adopters of nCino<\/a>\u2019s agentic solutions and other artificial intelligence initiatives for financial institutions have used up their first bundles of credits and have come back for more, nCino CEO Sean Desmond<\/a> said Tuesday (Aug. 25) during an earnings call<\/a>.<\/p>\n

\u201cI mentioned during our first quarter earnings call that some customers were beginning to reach the limits of their initial Intelligence Unit bundles,\u201d Desmond said. \u201cWe have recently begun monetizing the sale of additional Intelligence Units as clients come back for more, which is really exciting to see and a strong signal of engagement with our Banking Advisor<\/a> capabilities.\u201d<\/p>\n

Intelligence Units<\/a> are part of the pricing model nCino uses to align the cost of its AI products with the customer\u2019s usage and value obtained, according to an FAQ on the company\u2019s website.<\/p>\n

nCino announced in November that it added AI agents<\/a> called Digital Partners to its platform, including Executive, Analyst, Service and Processing Digital Partners.<\/p>\n

Desmond had said during an August 2025 earnings call that nCino was preparing to add AI capabilities and fully agentic workflows<\/a> to its Banking Advisor product.<\/p>\n

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During Tuesday\u2019s call, Desmond said nCino is seeing continuing adoption of its agentic solutions and other AI initiatives by new users. As of the end of the most recent quarter, more than 230 customers have purchased Intelligence Units, he said.<\/p>\n

That figure was up from the 110 customers that had purchased Intelligence Units by late 2025, as reported during a December earnings call<\/a>.<\/p>\n

\u201cWe are no longer trying to convince prospective customers that we can lead the transition to agentic AI-powered banking. We are doing it,\u201d Desmond said. \u201cThe energy and momentum we are seeing in customer and prospect conversations around the globe reflects that conviction.\u201d<\/p>\n

Providing an example of measurable results delivered by nCino\u2019s AI solutions, Desmond said one U.S. enterprise customer reported that it can save 160,000 hours per year by using the \u201clocate and file\u201d functionality of nCino\u2019s Banking Advisor. Based on median loan officer compensation, that yields an annual savings of over $5.5 million, he said.<\/p>\n

\u201cProof points like this are motivating customers to transition to our platform pricing model to gain access to nCino\u2019s agentic solutions and other AI initiatives,\u201d Desmond said.<\/p>\n

Desmond also credited these AI initiatives with the multiyear renewals nCino signed with 20 of its largest U.S. enterprise customers by annual contract value (ACV). Those banks represent over $900 billion in assets, according to a Tuesday press release<\/a>.<\/p>\n

\u201cAll four renewed ahead of schedule with an average ACV increase of more than 10% because they wanted access to nCino\u2019s rapidly expanding suite of AI tools and functionality,\u201d Desmond said. \u201cThese customers are some of the largest financial institutions in the country and have the financial and technical resources to build internally if they choose to. They\u2019re proactively doubling down on nCino because we\u2019ve spent nearly 15 years building the trusted global system of record for critical banking processes.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Early adopters of nCino\u2019s agentic solutions and other artificial intelligence initiatives for financial institutions have used up their…\n","protected":false},"author":2,"featured_media":580673,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[16709,365,363,364,916,286067,111,43,139,69,739,145,741],"class_list":["post-580672","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-agentic-ai","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-banking","tag-ncino","tag-new-zealand","tag-news","tag-newzealand","tag-nz","tag-pymnts-news","tag-technology","tag-whats-hot"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/580672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=580672"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/580672\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/580673"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=580672"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=580672"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=580672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}