{"id":582752,"date":"2026-08-28T07:28:13","date_gmt":"2026-08-28T07:28:13","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/582752\/"},"modified":"2026-08-28T07:28:13","modified_gmt":"2026-08-28T07:28:13","slug":"new-lower-hutt-gp-riverside-medical-hopes-to-cater-to-12000-patients","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/582752\/","title":{"rendered":"New Lower Hutt GP Riverside Medical hopes to cater to 12,000 patients"},"content":{"rendered":"<p>New Lower Hutt GP clinic meets community need<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Family-owned Riverside Medical has opened its new clinic in Lower Hutt &#8211; an area <a href=\"https:\/\/www.rnz.co.nz\/news\/national\/577598\/very-stressful-upper-hutt-residents-fight-for-access-to-health-services-as-oia-reveal-it-s-an-outlier\" class=\"underline-brand-hover visited:text-foreground-secondary hover:visited:text-foreground-primary\" rel=\"nofollow noopener\" target=\"_blank\">crying out for more GPs<\/a>.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Data from the Hutt area&#8217;s Primary Health Organisation shows about 14,000 people are not enrolled, with 10,000 of those in Lower Hutt alone.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Husband and wife co-owners, Dr Javier and Chantelle Stroud, were all smiles in their shiny new clinic on Thursday, the smell of fresh paint still in the air.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">According to Chantelle: &#8220;People can&#8217;t get into a GP for quite some time, so this new facility we&#8217;ve built will hopefully help with that.&#8221;<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Javier said almost 2000 patients had pre-enrolled, and the clinic would eventually have capacity for 12,000.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;We&#8217;re doing really well, there&#8217;s been a strong response from the community, and [enrollments are] still rolling in.&#8221;<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">He said the biggest barrier to meeting capacity was finding more GPs. The clinic opened with two, and a nurse practioner, while two more GPs were in the final interview stages.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Javier said he hoped to make the clinic efficient by using AI for admin work, including Medtech AI Clinical Documentation and AI scribe tool Heidi.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;We want to have our clincians face-to-face with our patients, taking history, being able to communicate treatment plans. And then we want an accurate system that can record all that data.&#8221;<\/p>\n<p><img src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/08\/4JJ8V1R_260827_Riverside_Medical_8_jpg.jpeg\"  alt=\"Dr Javier Stroud and Chantelle Stroud\" width=\"614\" height=\"384\" class=\"ml:max-h-[50rem] max-w-full aspect-[16\/10] object-cover\"  decoding=\"async\" loading=\"lazy\" fetchpriority=\"auto\"\/><\/p>\n<p>Co-owners Dr Javier and Chantelle Stroud.<\/p>\n<p class=\"text-foreground-secondary flex-shrink-0 ml-4\">RNZ \/ Samuel Rillstone<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">A lack of GPs had created overflows at Lower Hutt&#8217;s after-hours care and other free health services &#8211; something the clinic hoped to reduce pressure on.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">After-hours moved into a <a href=\"https:\/\/www.rnz.co.nz\/news\/health\/563408\/expanded-lower-hutt-medical-centre-to-cater-for-daylight-hours\" class=\"underline-brand-hover visited:text-foreground-secondary hover:visited:text-foreground-primary\" rel=\"nofollow noopener\" target=\"_blank\">new, expanded building last year<\/a>, as part of the government&#8217;s $164 million investment spent over four years to improve urgent and after-hours care.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Vibe &#8211; a free primary care service for 10 to 24-year-olds just around the corner from the new clinic &#8211; had been facing overwhelming calls for help.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Clinical manager Maraea Savaiinaea said the service was being inundated with calls everyday from rangatahi, who spent weeks waiting for a GP appointment.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;We are getting phone calls daily of wh\u0101nau who can&#8217;t get into their GP &#8230; or there&#8217;s no one to enrol with,&#8221; Savaiinaea said. &#8220;We can&#8217;t meet the need that&#8217;s coming in.&#8221;<\/p>\n<p><img src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/08\/4JJ8WCX_260827_Riverside_Medical_5_jpg.jpeg\"  alt=\"Vibe Lower Hutt clinical manager Maraea Savaiinaea\" width=\"614\" height=\"384\" class=\"ml:max-h-[50rem] max-w-full aspect-[16\/10] object-cover\"  decoding=\"async\" loading=\"lazy\" fetchpriority=\"auto\"\/><\/p>\n<p>Clinical manager Maraea Savaiinaea.<\/p>\n<p class=\"text-foreground-secondary flex-shrink-0 ml-4\">RNZ \/ Samuel Rillstone<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">She said she was relieved to have a clinic open just down the road where they could send rangatahi.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Health Minister Simeon Brown cut the opening ribbon at the clinic on Thursday, standing with Hutt South MP Chris Bishop.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Both ministers acknowledged a need for more primary care providers in the Hutt.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">This year, the government had invested $120m in primary care, while $180m was invested in 2025.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Brown said, &#8220;We are seeing more practices open their books to patients across the country, which is really important so patients can get that access that they need.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;It&#8217;s all about making sure the system delivers care closer to home and reduces pressure on the hospital.&#8221;<\/p>\n<p><img src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/08\/4JJ8WZH_260827_Riverside_Medical_3_jpg.jpeg\"  alt=\"Riverside Medical\" width=\"614\" height=\"384\" class=\"ml:max-h-[50rem] max-w-full aspect-[16\/10] object-cover\"  decoding=\"async\" loading=\"lazy\" fetchpriority=\"auto\"\/><\/p>\n<p>A consulting room.<\/p>\n<p class=\"text-foreground-secondary flex-shrink-0 ml-4\">RNZ \/ Samuel Rillstone<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">He said the new after-hours building had seen a 65 percent increase in the number of people accessing urgent and after-hours care.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">The 2025 budget annoucement said $164m would be invested over four years to expand urgent and after-hours healthcare services across the country.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">The local Primary Health Organisation &#8211; T\u016b Ora Compass Health &#8211; shared news at the clinic opening that another would likely open before the end of the year.<\/p>\n","protected":false},"excerpt":{"rendered":"New Lower Hutt GP clinic meets community need Family-owned Riverside Medical has opened its new clinic in Lower&hellip;\n","protected":false},"author":2,"featured_media":582753,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[134,527,111,139,69],"class_list":["post-582752","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-new-zealand","tag-newzealand","tag-nz"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/582752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=582752"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/582752\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/582753"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=582752"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=582752"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=582752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}