{"id":584402,"date":"2026-08-29T23:10:11","date_gmt":"2026-08-29T23:10:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/584402\/"},"modified":"2026-08-29T23:10:11","modified_gmt":"2026-08-29T23:10:11","slug":"some-patients-face-24-hour-wait-at-wellington-hospital-emergency-department","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/584402\/","title":{"rendered":"Some patients face 24-hour wait at Wellington Hospital emergency department"},"content":{"rendered":"<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Patients presenting at Wellington Hospital&#8217;s emergency department have faced wait times of more than 24 hours to be seen this month.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">An ED nurse said, on a recent Monday night shift, one man fell asleep and hit his head, while waiting 12 hours to be seen.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Health Minister Simeon Brown said the current situation in Wellington ED was unacceptable, as it continued to be one of lowest-performing in the country, while Health NZ said the hospital was under extreme winter pressure, and very long waits occurred for complex circumstances and weren&#8217;t the experience of most patients.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">The New Zealand Nurses Organisation (NZNO) delegate said she feared speaking out would result in repercussions &#8211; RNZ agreed not to name her for this reason.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">She said, on the overnight shift on Monday 17 August, the hospital escalated to Code Red several times.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Health NZ said code red in ED referred to the amount of pressure the department was under. It&#8217;s based on waitingroom congestion, staffing skill mix, changes in care hours and the seriousness of the patient cases.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">One man had come to the emergency department in the evening, she said, and wasn&#8217;t admitted until about 6am.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;The only reason he was brought through then was because of him falling asleep and face-planting, and they were checking him for any injuries.&#8221;<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">The nurse said ED wait-times recently were extremely long &#8211; at times reaching 24 hours &#8211; although the peak was 18 hours more recently.<\/p>\n<p><img src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/08\/4KLTOGJ_240807_Wellington_Hospital_10_jpg.jpeg\"  alt=\"Wellington Regional Hospital entrance sign.\" width=\"614\" height=\"384\" class=\"ml:max-h-[50rem] max-w-full aspect-[16\/10] object-cover\"  decoding=\"async\" loading=\"lazy\" fetchpriority=\"auto\"\/><\/p>\n<p>The six-hour ED treatment and discharge target was only achieved 57.6 percent of the time at Wellington Hospital in January-March.<\/p>\n<p class=\"text-foreground-secondary flex-shrink-0 ml-4\">RNZ \/ REECE BAKER<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">In internal Health NZ documents RNZ has seen, the agency said in early August that some patients exceeded 24-hour waits in ED, with high numbers of patients waiting more than six hours, due to medical bed shortages.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Hospitals throughout the country have a target that 95 percent of patients are admitted, discharged or transferred from an emergency department within six hours.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Latest results from Health NZ, between January and March 2026, show Capital &amp; Coast hospitals only met that target 57.6 percent of the time.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">An ED summary shift report from a staff member from Monday, 17 August said the department that night was operating under &#8220;extreme pressure&#8221;, experiencing &#8220;significant and sustained over-crowding&#8221;.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">A mental health patient locked themselves in the bathroom and self-harmed, the nurse said, while a member of the public walked in and threatened to &#8220;kill staff&#8221;, assaulting a security orderly.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Police confirmed to RNZ they attended the hospital at 11.30pm to a report of disorderly behaviour &#8211; a person was arrested for breach of conditions, a spokesperson said.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Health NZ said it wouldn&#8217;t comment or confirm details about the specific patient incidents, without a privacy waiver.<\/p>\n<p><img src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/08\/4NAVZOX_copyright_image_197706.jpeg\"  alt=\"Silhouette of a doctor walking in a hurry in the hospital corridor.\" width=\"614\" height=\"384\" class=\"ml:max-h-[50rem] max-w-full aspect-[16\/10] object-cover\"  decoding=\"async\" loading=\"lazy\" fetchpriority=\"auto\"\/><\/p>\n<p>File photo<\/p>\n<p class=\"text-foreground-secondary flex-shrink-0 ml-4\">123RF<\/p>\n<p>&#8216;Lots of pressure&#8217;<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">The nurse said the hospital was full and bed-blocked that night, with at least 11 patients needing to be treated in corridors, although this was normal.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;It&#8217;s just a sh**show to work in at the moment. Lots of pressure.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;We&#8217;re getting high presentations, but the pressure&#8217;s coming from where we can&#8217;t get patients off to wards to free up our ED space, so that we can continue to see the new ones coming in.&#8221;<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">She said there could be up to 24 patients in corridors on other days.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;It&#8217;s awful, you know, and every day you&#8217;re seeing your corridors full and we&#8217;re all walking past these corridors.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;There&#8217;s no privacy for any of these patients.&#8221;<\/p>\n<p>Twenty-seven nurse vacancies at Wellington ED<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">A Health NZ spokesperson said there were 27.1 full-time nurse vacancies at in the ED.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">In the coming months, 18 new nurses would come on board, leaving 8.8 full-time nurse vacancies, which were being recruited.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Michelle Sutherland, interim group director of operations for the region, said the hospital had 212 ED patients on 17 August, following several days of high demand.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Winter was an extremely busy time for health services, so more patients were expected.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">She said 66 percent percent of patients on 17 August were discharged from the ED within six hours.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;We acknowledge that a number of patients experienced very long waits. The longest waits tend to reflect particularly complex circumstances, rather than the experience of most people in the department.&#8221;<\/p>\n<p><img src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/08\/4JPGNMH_Simeon_Brown_1_jpg.jpeg\"  alt=\"Caucus &amp; Bridge\" width=\"614\" height=\"384\" class=\"ml:max-h-[50rem] max-w-full aspect-[16\/10] object-cover\"  decoding=\"async\" loading=\"lazy\" fetchpriority=\"auto\"\/><\/p>\n<p>Health Minister Simeon Brown<\/p>\n<p class=\"text-foreground-secondary flex-shrink-0 ml-4\">RNZ \/ Mark Papalii<\/p>\n<p>Wellington ED wait-times &#8216;not acceptable&#8217; &#8211; minister<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Brown said the current situation at Wellington Regional Hospital&#8217;s emergency department was not acceptable.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;It continues to be one of the lowest-performing in the country, and that is not good enough for patients or for staff.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;Our doctors, nurses and healthcare workers work incredibly hard every day, but they are operating in a facility that does not support safe patient flow or timely treatment.&#8221;<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Brown said the government had prioritised a redevelopment of ED in the Health Infrastructure Plan and work was underway across the hospital campus.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">His office said additional beds had been provided, among other planning measures made for the winter season.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Space in the hospital has been a long-standing issue, with the redevelopment likely to be complete by 2029.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">He said wait times at Wellington Hospital had come down under the current government, compared to the previous Labour government, and the ED now met the wait-time target 57.6 percent of the time, increasing from 43.8 percent in 2023.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Code Red instances had also fallen, he said, with his office providing a table that showed 729 Code Reds in 2023, compared to 567 in 2025.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;However, there is still a long way to go before Wellingtonians can access emergency care as quickly as they deserve.&#8221;<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">He said staff continued to put patients first under very challenging conditions.<\/p>\n","protected":false},"excerpt":{"rendered":"Patients presenting at Wellington Hospital&#8217;s emergency department have faced wait times of more than 24 hours to be&hellip;\n","protected":false},"author":2,"featured_media":584403,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[134,527,111,139,69],"class_list":["post-584402","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-health","tag-healthcare","tag-new-zealand","tag-newzealand","tag-nz"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/584402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=584402"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/584402\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/584403"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=584402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=584402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=584402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}