{"id":595240,"date":"2026-09-09T18:32:27","date_gmt":"2026-09-09T18:32:27","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/595240\/"},"modified":"2026-09-09T18:32:27","modified_gmt":"2026-09-09T18:32:27","slug":"xeros-culture-in-shock-as-staff-come-to-grips-with-its-ai-pivot-capital-brief","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/595240\/","title":{"rendered":"Xero\u2019s culture in shock as staff come to grips with its AI pivot \u2014 Capital Brief"},"content":{"rendered":"<p>Before a packed room at the fintech conference Intersekt in Melbourne last week, Xero chief executive Sukhinder Singh Cassidy took a moment to praise her company\u2019s culture.<\/p>\n<p>\u201cIf you want to build enduringly large, great companies,\u201d Singh Cassidy said, \u201cyou want systems that are conducive to risk taking&#8230; culturally and regulatorily\u201d. \u2018Xeros\u2019, what employees are known as internally, are the opposite of entitled but proud of the company\u2019s global ambitions, she explained.<\/p>\n<p>Singh Cassidy is facing a <a href=\"https:\/\/www.capitalbrief.com\/briefing\/xero-hit-with-agm-protest-vote-70-of-shareholders-vote-against-ceo-pay-c8acc882-7e6c-4306-b4d5-a665a0add451\/\" target=\"_blank\" rel=\"nofollow noopener\">backlash from shareholders over her $25 million pay package<\/a>, which ranks her among the best paid CEOs on the ASX despite Xero\u2019s struggling share price.<\/p>\n<p>But inside the company, another backlash is brewing as management seeks to weed out under-performers and replace more of the tasks handled by engineers with AI.<\/p>\n","protected":false},"excerpt":{"rendered":"Before a packed room at the fintech conference Intersekt in Melbourne last week, Xero chief executive Sukhinder Singh&hellip;\n","protected":false},"author":2,"featured_media":595241,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[293307,138,293308,1646,111,139,69],"class_list":["post-595240","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-asxxro","tag-business","tag-deep-dive","tag-fintech","tag-new-zealand","tag-newzealand","tag-nz"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/595240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=595240"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/595240\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/595241"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=595240"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=595240"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=595240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}