{"id":598677,"date":"2026-09-13T03:00:09","date_gmt":"2026-09-13T03:00:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/598677\/"},"modified":"2026-09-13T03:00:09","modified_gmt":"2026-09-13T03:00:09","slug":"woolworths-online-order-system-restored-after-technical-fault-caused-delivery-delays","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/598677\/","title":{"rendered":"Woolworths online order system restored after technical fault caused delivery delays"},"content":{"rendered":"<p class=\"eYVVqkRVmn\" style=\"display:none\">\u201cIt will take some time to clear the backlog and impacted customers will receive a text message or email about their order as soon as possible,\u201d the spokesperson said.<\/p>\n<p class=\"eYVVqkRVmn\" style=\"display:none\">\u201cWe know it\u2019s frustrating not to know when orders will arrive, so we invite customers to cancel their order if they prefer and to be refunded.<\/p>\n<p class=\"eYVVqkRVmn\" style=\"display:none\">\u201cIf they wish to cancel, customers should email onlineshop@woolworths.co.nz with their order number.\u201d<\/p>\n<p class=\"eYVVqkRVmn\" style=\"display:none\">Woolworths has yet to confirm what caused the fault or when normal service is expected to resume.<\/p>\n<p class=\"eYVVqkRVmn\" style=\"display:none\">The disruption came after NZ Post experienced separate technical problems early yesterday morning, affecting its website, parcel tracking, shipping label creation and postcode finder.<\/p>\n<p class=\"eYVVqkRVmn\" style=\"display:none\">At the time, NZ Post said its teams were investigating the disruption and working to restore access.<\/p>\n<p class=\"eYVVqkRVmn\" style=\"display:none\">The affected services had since returned online.<\/p>\n<p class=\"eYVVqkRVmn\" style=\"display:none\">NZ Post apologised for the disruption and said it understood the impact it could have on customers and businesses.<\/p>\n<p class=\"eYVVqkRVmn\" style=\"display:none\"><a href=\"https:\/\/www.nzherald.co.nz\/nz\/the-daily-h-your-fast-smart-guide-to-the-days-biggest-headlines\/VQR5CULLQRECZP2ORSWPGDORBU\/?utm_source=nzherald&amp;utm_medium=article&amp;utm_id=nz_cta\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/nz\/the-daily-h-your-fast-smart-guide-to-the-days-biggest-headlines\/VQR5CULLQRECZP2ORSWPGDORBU\/?utm_source=nzherald&amp;utm_medium=article&amp;utm_id=nz_cta\" target=\"_blank\">Sign up to The Daily H<\/a>, a free newsletter curated by our editors and delivered to your inbox every weekday. <\/p>\n","protected":false},"excerpt":{"rendered":"\u201cIt will take some time to clear the backlog and impacted customers will receive a text message or&hellip;\n","protected":false},"author":2,"featured_media":598678,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[74,138,8604,16492,31143,62381,111,139,69,1642,29691,6848,255657,20593,1858,312,7227,6211,17178,4248,92],"class_list":["post-598677","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-after","tag-business","tag-caused","tag-delays","tag-delivery","tag-fault","tag-new-zealand","tag-newzealand","tag-nz","tag-online","tag-order","tag-orders","tag-pickup","tag-reopened","tag-restored","tag-says","tag-supermarkets","tag-system","tag-systems","tag-technical","tag-woolworths"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/598677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=598677"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/598677\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/598678"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=598677"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=598677"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=598677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}