{"id":621180,"date":"2026-10-05T10:52:14","date_gmt":"2026-10-05T10:52:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/621180\/"},"modified":"2026-10-05T10:52:14","modified_gmt":"2026-10-05T10:52:14","slug":"apple-ids-iphone-bug-that-requires-device-replacements","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/621180\/","title":{"rendered":"Apple IDs iPhone Bug That Requires Device Replacements"},"content":{"rendered":"

The bug applies to a \u201csmall number\u201d of AT&T<\/a> customers who recently upgraded to the company\u2019s $1,299 iPhone 18 Pro Max, Bloomberg News reported<\/a> Friday (Oct. 2). These users will need to replace their devices after the glitch caused them to lose cell service.<\/p>\n

According to the report, the issue has kept some 18 Pro Max owners from making calls, accessing data, or sending and getting text messages on the network. It\u2019s not clear how many people are dealing with the issue, Bloomberg said, though affected users have found their devices mostly unusable unless they\u2019re connected to a Wi-Fi network.<\/p>\n

\u201cWe have identified an issue affecting a small number of iPhone 18 Pro Max users on the AT&T network that may cause a device to lose service and be unable to make calls,\u201d Apple said in a statement to Bloomberg.<\/p>\n

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Apple has already issued a carrier settings update and released a new version of its iOS operating system, 27.0.1, to keep the bug from reaching more people.<\/p>\n

The carrier-settings fix will automatically download for AT&T users in the next 14 days, though Apple called on consumers to install available software updates immediately. Users can start the update manually in the \u201cGeneral\u201d section of the iPhone settings and then choose \u201cAbout.\u201d<\/p>\n

For users who have already been impacted by the glitch, the only solution is swapping their phone for a new phone with either Apple or AT&T, Bloomberg said.<\/p>\n

The report describes the iPhone 18 Pro Max as Apple\u2019s highest-end smartphone after its forthcoming foldable model<\/a>. That phone, dubbed the iPhone Duo, priced from $1,999 and scheduled to ship Oct. 23.<\/p>\n

As PYMNTS wrote last month, all of Apple\u2019s recent and forthcoming product rollouts have been designed to support one argument: Because the company controls the hardware<\/a>, the operating system and the data on a customers\u2019 phone, it\u2019s the best-positioned company to provide artificial intelligence.<\/p>\n

\u201cWe made massive advancements in the most important areas: intelligence, performance, battery and camera,\u201d CEO John Ternus<\/a> said at a recent product showcase, calling the iPhone the best personal device for AI and citing its privacy protections and its extensive knowledge of its own users.<\/p>\n

\u201cIf Siri works as promised, tasks get simple: adding recipe ingredients to a grocery list mid-conversation or flagging an on-screen alert when a tracked webpage changes,\u201d PYMNTS wrote. \u201cApple isn\u2019t bolting an agent<\/a> onto someone else\u2019s phone. It\u2019s building the agent into the one people already carry.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"The bug applies to a \u201csmall number\u201d of AT&T customers who recently upgraded to the company\u2019s $1,299 iPhone…\n","protected":false},"author":2,"featured_media":621181,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[351,353,111,43,139,69,739,871,145,741],"class_list":["post-621180","post","type-post","status-publish","format-standard","has-post-thumbnail","category-technology","tag-apple","tag-iphone","tag-new-zealand","tag-news","tag-newzealand","tag-nz","tag-pymnts-news","tag-smartphones","tag-technology","tag-whats-hot"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/621180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=621180"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/621180\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/621181"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=621180"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=621180"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=621180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}