{"id":628583,"date":"2026-10-12T19:34:09","date_gmt":"2026-10-12T19:34:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/628583\/"},"modified":"2026-10-12T19:34:09","modified_gmt":"2026-10-12T19:34:09","slug":"french-supermarkets-suffer-refrigerator-shutdown-after-unprecedented-cyberattack","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/628583\/","title":{"rendered":"French supermarkets suffer refrigerator shutdown after &#8216;unprecedented&#8217; cyberattack"},"content":{"rendered":"<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Major French supermarket chains said they were hit by a cyberattack that caused their refrigerators to shoot up in temperature in hundreds of stores, forcing spoiled food to be thrown away and raising concerns about food security.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Top retailers E. Leclerc, Intermarche and Cooperative U confirmed to AFP they suffered a cyberattack that Cooperative U&#8217;s chief executive described as &#8220;unprecedented&#8221;.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;Food security requires more attention at all levels,&#8221; said the EU&#8217;s food and agriculture commissioner Christophe Hansen on X, condemning the attack and saying such &#8220;exploitation of food&#8221; was now a &#8220;reality&#8221;.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">At least 300 shops of Intermarche or its Netto brand were targeted, along with over 100 Cooperative U outlets, and several E. Leclerc stores, the retailers told AFP in separate statements.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Paris prosecutors confirmed the attack, which reportedly also hit other major chains, and also indicated it had sparked fires.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">BFM TV said hackers &#8220;managed to remotely trigger the forced defrosting of the refrigeration systems in numerous stores&#8221;.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Those branches that were affected will have to &#8220;throw away all of the products&#8221; that are fresh and frozen, Intermarche told AFP.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Specialist French retail sector news website jebosseengrandedistribution.fr said other retail giants Carrefour Market and Monoprix were affected but the companies have yet to confirm this.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">E. Leclerc confirmed to AFP &#8220;that a cyberattack affected one of its refrigeration equipment suppliers,&#8221; resulting in &#8220;repercussions on the operation of refrigeration systems in several stores&#8221;.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">A source close to the issue said refrigeration control systems from Danish manufacturer Danfoss were targeted.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Danfoss told AFP in a statement that most of the affected equipment was &#8220;legacy&#8221; products which &#8220;no longer receive software or security updates&#8221;.<\/p>\n<p><img src=\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/10\/4JGU6FA_AFP__20261012__D3276WE__v3__MidRes__FranceEconomyRetailFoodCyber_jpg.jpeg\"  alt=\"A notice displayed on empty fresh-food refrigerators at an Intermarche supermarket in Nevez, western France, on 12 October 2026, following a cyberattack affecting the French supermarket chains Intermarch\u00e9 and Cooperative U that caused their refrigerators to defrost.\" width=\"614\" height=\"384\" class=\"ml:max-h-[50rem] max-w-full aspect-[16\/10] object-cover\"  decoding=\"async\" loading=\"lazy\" fetchpriority=\"auto\"\/><\/p>\n<p>Intermarche said branches would have to throw away fresh and frozen products.<\/p>\n<p class=\"text-foreground-secondary flex-shrink-0 ml-4\">AFP \/ Fred Tanneau<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">It said its AK-SM800 and AK-SC355 fridge regulator systems were notably affected, with a version of the former using &#8220;outdated firmware&#8221;. It added that it had long advised supermarkets to update from those models. Danfoss gave no figures of how many systems were affected.<\/p>\n<p>Effort to contain the hack<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">A person close to French Prime Minister Sebastien Lecornu said France&#8217;s cyber security agency had already identified &#8220;a vulnerability in software supplied by a Danish company and has contacted the vendor&#8221;.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;It is liaising with its European counterparts, as other countries may be affected,&#8221; and is seeking &#8220;to identify other French companies involved in order to alert them&#8221; and &#8220;prevent the spread&#8221;, the source added.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">The chief executive of Cooperative U, Dominique Schelcher, described the attack as &#8220;unprecedented&#8221; and confirmed the cyberattack had affected refrigeration systems since Sunday night.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;Targeting equipment essential to the preservation of fresh products and to the food supply of the French people is extremely serious and is unprecedented. It is unacceptable,&#8221; he wrote on X.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">He added that the company&#8217;s teams were &#8220;fully mobilised&#8221; to restore the situation as quickly as possible.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">&#8220;An investigation will be necessary to shed full light on this attack,&#8221; he added.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">The office of the Paris prosecutor confirmed to AFP that an investigation has been opened into &#8220;the large-scale cyberattack affecting the refrigerators of several major food retail chains across France&#8221;.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">The probe will help &#8220;identify the victims and establish the link with the damage they reported in terms of foodstuff losses and the outbreak of fires&#8221;, the prosecutor&#8217;s office said.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Intermarche condemned the food waste and financial losses resulting from the attack, without providing figures.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">BFM TV said temperatures were &#8220;altered remotely, resulting in the destruction of stocks of fresh and frozen products&#8221;.<\/p>\n<p>Rising fears of &#8216;hybrid attacks&#8217;<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">The incident comes against the background of growing concern over the potential havoc that can be caused in Europe in all sectors by malicious actors carrying out cyberattacks.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">President Emmanuel Macron, a strong supporter of Ukraine in its fight against the Russian invasion, last month ordered measures to protect France&#8217;s critical infrastructure from Russian &#8220;hybrid attacks&#8221;.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">Industrial equipment such as refrigeration units, long isolated from the internet, are now connected via sensors or remote monitoring systems, Antoine Hautin of cybersecurity consultancy Almond told AFP.<\/p>\n<p class=\"[&amp;_em]:font-serif-text-italic [&amp;_cite]:font-serif-text-italic\">By likely affecting hundreds of units simultaneously, the attack demonstrated &#8220;a certain level of sophistication,&#8221; he added.<\/p>\n","protected":false},"excerpt":{"rendered":"Major French supermarket chains said they were hit by a cyberattack that caused their refrigerators to shoot up&hellip;\n","protected":false},"author":2,"featured_media":628584,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[138,111,139,69],"class_list":["post-628583","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-business","tag-new-zealand","tag-newzealand","tag-nz"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/628583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=628583"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/628583\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/628584"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=628583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=628583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=628583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}