{"id":635027,"date":"2026-10-19T06:42:10","date_gmt":"2026-10-19T06:42:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/635027\/"},"modified":"2026-10-19T06:42:10","modified_gmt":"2026-10-19T06:42:10","slug":"qantas-cam-wallace-confident-in-new-zealand-tourism-as-airline-aims-to-get-ahead-of-the-curve","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/635027\/","title":{"rendered":"Qantas\u2019 Cam Wallace confident in New Zealand tourism as airline aims to get ahead of the curve"},"content":{"rendered":"<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Wallace said airports, tourism bodies, Tourism New Zealand and others were already working together to stimulate demand.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">The cruise industry was playing a role too, he said. And better infrastructure was now able to back up the sector\u2019s ambitions.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">He spoke to the Herald shortly after addressing the NZ Airports hui in Wellington\u2019s T\u0101kina convention centre, which opened in 2023.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Wallace said Auckland also had more infrastructure now, and Christchurch had undergone a remarkable transformation.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">New infrastructure in the big cities enhanced New Zealand\u2019s reputation as a strong tourism and visitor proposition, he said.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cWe\u2019ve been pretty confident about putting capacity in the market, whether Queenstown or even some of the smaller markets, so we\u2019ve been encouraged with our load factors on the back of that relatively aggressive increase in capacity.\u201d<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">But the fairly feeble New Zealand dollar has meant outbound demand for many markets has not been strong.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cIt\u2019s double-edged &#8230; it always has been quite well-balanced across the Tasman.\u201d<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Wallace joined Qantas three years ago and was with Air New Zealand for 12 years until 2020. <\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">He said with so many Kiwis living across the Tasman, there was a large visiting friends and relatives (VFR) cohort as well as the leisure market.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">He said New Zealand was still a well-priced destination.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Qantas is expected to put 180,000 seats on sale tomorrow from Auckland, Christchurch, Wellington and Queenstown to six Australian cities.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Some tickets were expected to start from about $580, which Wallace said was an indication of that good pricing.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Kiwis still wanted to travel but might just adjust their ambitions, he said.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cSometimes you can get a bit of a switch from medium or long-haul destinations to shorter-haul destinations.<\/p>\n<p>Doubling tourism<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">By 2034, the New Zealand Government wants to have doubled the value of 2023 tourism exports.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">That could possibly happen simply by encouraging wealthier or more extravagant visitors, but may well need a substantial increase in airline seats.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cWe are well engaged with the wider tourism community in New Zealand including Government and there\u2019s a few things that we continue to talk to them about,\u201d Wallace said.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">That included taxes, aviation system charges, and how to stimulate demand.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Simon Russell, chief executive at Eagle Aviation Consulting, said debate was needed on which specific markets, airline partners, and emerging routes should be targeted.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cThe biggest thing that\u2019s needed is alignment of tourism and aviation, and the role of the national carrier putting in capacity ahead of demand,\u201d he said, referring to Air New Zealand.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">While Qantas is taking delivery of new aircraft, Air NZ has said it was working with Boeing to adjust delivery of some 787-9 Dreamliners, delaying them. <\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Russell said non-stop capacity stimulated demand, so there was sense to what Qantas was doing.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">An example, he said, was <a href=\"https:\/\/www.nzherald.co.nz\/business\/companies\/airlines\/china-easterns-epic-shanghai-auckland-buenos-aires-journey-the-worlds-longest-air-route-will-run-twice-as-often\/premium\/S7ZUNDY66VCB7IPABUB5WRIVTQ\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/business\/companies\/airlines\/china-easterns-epic-shanghai-auckland-buenos-aires-journey-the-worlds-longest-air-route-will-run-twice-as-often\/premium\/S7ZUNDY66VCB7IPABUB5WRIVTQ\/\">China Eastern Airlines flying from Auckland to Buenos Aires<\/a>.<\/p>\n<p><img  alt=\"The 20,000km journey on China Eastern Airlines only stops in Auckland on the way to South America. Photo \/ Auckland Airport\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>The 20,000km journey on China Eastern Airlines only stops in Auckland on the way to South America. Photo \/ Auckland Airport<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Early indications are that the service has been a success in terms of passenger numbers and cargo.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">The service, a \u201cgas and go\u201d which starts in Shanghai, has also helped reimagine Auckland as a hub between East Asia and South America.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cIt\u2019s a phenomenon all over the place. For example, if there was a flight to Mexico City, it would stimulate travel and tourism.\u201d<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Russell said more new non-stop flight opportunities existed for New Zealand.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cThe demand is already there for India and the Philippines with resident communities.\u201d<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Russell said in the past, Air NZ was good at drawing European and British visitors into Pacific Island destinations but some of those services decades ago became too expensive to operate.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cThe more recent ones are the Chinese carriers &#8230; Sure, we\u2019ve got more liberal visa policies but equally we\u2019ve got five Chinese airlines flying in plus Air New Zealand flies [to] Shanghai.\u201d<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Airlines could adopt an expansive attitude, and take a bet on stimulating demand, or shy away from new routes.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cThe latent demand is there. The contrast would be shrinking your way to greatness. Qantas is always growing.\u201d<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Russell said Qantas would have a very clear strategy, though its details would not be disclosed at a public forum such as the hui.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">The clue, he said, was getting ahead of demand.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cThat\u2019s good, because you\u2019ll grow or you\u2019ll steal [market] share.\u201d<\/p>\n<p>Flexible fleet<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Qantas is getting more narrowbody <a href=\"https:\/\/www.nzherald.co.nz\/business\/companies\/airlines\/morningstar-expects-auckland-airport-wont-reach-pre-covid-numbers-until-2028-former-a2-milk-boss-gets-55-million-payout-deal-discount-airline-set-to-die-united-ceo-says-ryanair-laments-russian-drones-qantas-gets-new-airbus\/SYLZRSQFBBDAVEGGKLTRH5VMKQ\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/business\/companies\/airlines\/morningstar-expects-auckland-airport-wont-reach-pre-covid-numbers-until-2028-former-a2-milk-boss-gets-55-million-payout-deal-discount-airline-set-to-die-united-ceo-says-ryanair-laments-russian-drones-qantas-gets-new-airbus\/SYLZRSQFBBDAVEGGKLTRH5VMKQ\/\">Airbus A321XLRs<\/a> and widebody A350s.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">The latter are arguably most famously the A350-1000 ULRs for <a href=\"https:\/\/www.nzherald.co.nz\/business\/companies\/airlines\/qantas-project-sunrise-sydney-new-york-direct-flight-start-dates-announced\/PJR54TX5VFDNDIKR556VN4G6J4\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/business\/companies\/airlines\/qantas-project-sunrise-sydney-new-york-direct-flight-start-dates-announced\/PJR54TX5VFDNDIKR556VN4G6J4\/\">the Project Sunrise flights<\/a> from Sydney to London and New York direct.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cWe\u2019re in the middle of our largest fleet renewal ever in our history &#8230; We\u2019re getting a new aircraft every two or three weeks now so that\u2019s going to provide us with more flexibility,\u201d Wallace said.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cNew Zealand in my view is a very attractive inbound destination so it should be an attractive place in the medium to long-term to deploy aircraft.\u201d<\/p>\n<p><img  alt=\"Cam Wallace, Qantas International &amp; Freight CEO. Photo \/ John Weekes\" class=\"article-media__image responsively-lazy\" data-test-ui=\"article-media__image\"\/>Cam Wallace, Qantas International &amp; Freight CEO. Photo \/ John Weekes<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">But how much time would the airline have if a decision to deploy capacity ahead of demand didn\u2019t work out well?<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cThat\u2019s a great debate that we have over many years across many markets and it\u2019s very specific to markets.\u201d<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">In some places, he said, airlines could expect an \u201ceconomic lag factor\u201d.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">He said where those routes took time to grow, efforts could be made to raise awareness of a new destination.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Not every new route worked. Wallace said after Covid, Qantas went back to China from Sydney to Shanghai, a hugely competitive market.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">But demand had not recovered as the airline anticipated. It ditched that route and at the same time announced a new Brisbane-Manila service. <\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">Wallace also mentioned the company\u2019s dual-brand strategy. Where a route might not work for Qantas, it could for the budget carrier stablemate Jetstar.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cAnother example is South Korea, where we had services there. We deemed it more appropriate for Jetstar.\u201d<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">A year from now, Qantas is expected to start its Sydney-London service on Project Sunrise. <\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">\u201cNot since Concorde has something transfixed the industry\u201d in this way, Wallace told the hui.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">He admitted he had called Project Sunrise a \u201cpublicity stunt\u201d a few years ago. <\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">But now, his colleagues frequently teased him about that as the airline prepared to start selling those flights in the new year.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\">The NZ Airports Hui continues.<\/p>\n<p class=\"FxSPvgIxedhFU\" style=\"display:none\"><a href=\"https:\/\/www.nzherald.co.nz\/author\/john-weekes\/\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/author\/john-weekes\/\" target=\"_blank\">John Weekes<\/a> is a business journalist covering aviation. He also has experience covering consumer affairs, crime, politics and courts.<\/p>\n<p>Stay ahead with the latest market moves, corporate updates, and economic insights by subscribing to our <a href=\"https:\/\/www.nzherald.co.nz\/my-account\/profile\/newsletters\/?from=cmp\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.nzherald.co.nz\/my-account\/profile\/newsletters\/?from=cmp\">Business newsletter<\/a> \u2013 your essential weekly round-up of all the business news you need.<\/p>\n","protected":false},"excerpt":{"rendered":"Wallace said airports, tourism bodies, Tourism New Zealand and others were already working together to stimulate demand. The&hellip;\n","protected":false},"author":2,"featured_media":635028,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[3017,4886,4376,806,9218,138,26879,4611,78212,4190,71,240014,1333,78,311174,13840,5978,117,111,139,69,1118,3109,29158,4372,8814,27702,223,684,61,10097,12884,80],"class_list":["post-635027","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-ahead","tag-aims","tag-airline","tag-as","tag-before","tag-business","tag-cam","tag-confident","tag-curve","tag-demand","tag-from","tag-gamble","tag-get","tag-in","tag-jetliners","tag-like","tag-might","tag-new","tag-new-zealand","tag-newzealand","tag-nz","tag-of","tag-public","tag-putting","tag-qantas","tag-routes","tag-seem","tag-the","tag-there","tag-to","tag-tourism","tag-wallace","tag-zealand"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/635027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=635027"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/635027\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/635028"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=635027"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=635027"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=635027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}