{"id":644197,"date":"2026-10-28T22:18:14","date_gmt":"2026-10-28T22:18:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/nz\/644197\/"},"modified":"2026-10-28T22:18:14","modified_gmt":"2026-10-28T22:18:14","slug":"kiwisaver-transfers-gather-speed-businessdesk","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/nz\/644197\/","title":{"rendered":"KiwiSaver transfers gather speed | BusinessDesk"},"content":{"rendered":"<p data-test-ui=\"figure__caption\">New data from the Inland Revenue Department puts the focus on KiwiSaver transfer efficiency. Photo \/ Getty<\/p>\n<p class=\"\">Nearly all KiwiSaver scheme transfers between providers are completed within 14 working days, with three-quarters taking seven or fewer, new data shows.<\/p>\n<p class=\"\">\n         The figures released by the Inland Revenue Department (IRD) show that in September, 97.5% of transfers from one KiwiSaver provider to another took up to 14 working days,<br \/>\n         with 75.4% taking seven or fewer.\n        <\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">In September 2021, these were 95.7% and 79% respectively.<\/p>\n<p>Mixed commentary<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">Just 2.5% of these transfers took 15 working days or more in September, down from 4.3% in the same month of 2021, the data, which was independently welcomed by several KiwiSaver experts, shows.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">All three percentages have tracked broadly sideways since late 2021. However, the number of transfers taking three days or fewer more than doubled over the period to 27.1% in September.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">The dataset matters because it shows KiwiSaver transfer efficiency amid an election campaign in which several political parties have brought the national retirement savings vehicle into focus.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">In 2020, the statutory maximum timeframe for KiwiSaver transfers was lowered from 35 working days to 10.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">Separate IRD data shows 17,983 scheme transfers in September, from 17,364 in September 2025. For the year to June 30, there were 198,897 transfers, up from 164,929 in the same period a year earlier, IRD said.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">National, New Zealand First, Act, the Opportunity Party and Labour have all issued <a href=\"https:\/\/www.businessdesk.co.nz\/finance\/policy-probability-kiwisaver-compulsory-contributions-and-birth-enrolment\/ZMW643Y5WROI5PKBGA7GU67W54\/\" target=\"_self\" rel=\"nofollow noopener\" title=\"https:\/\/www.businessdesk.co.nz\/finance\/policy-probability-kiwisaver-compulsory-contributions-and-birth-enrolment\/ZMW643Y5WROI5PKBGA7GU67W54\/\">KiwiSaver policies<\/a>, which have drawn mixed commentary from political pundits and financial experts.<\/p>\n<p>Ideal transfer time<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">Booster chief executive Diana Papadopolous said a transfer between four and seven working days would be considered standard.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">\u201cThe increase in transfers occurring within three days is positive, but I would be cautious about thinking speed alone is the most important measure. A well-managed transfer process should balance efficiency with appropriate verification and member safeguards,\u201d she said.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">Milford\u2019s general manager of KiwiSaver and investment funds Murray Harris said: \u201cWe think seven to 10 days is a reasonable timeframe for completing a transfer.\u201d<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">K\u014dura Wealth founder Rupert Carlyon said an \u201cideal world turnaround time should be three to five days\u201d, and that a fully automated process shouldn\u2019t take longer.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">Generate investment specialist Greg Smith said four to seven days seemed a reasonable timeframe for KiwiSaver transfers, given the process and its administration.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">\u201cThere can be legitimate reasons why a transfer takes longer, for example if member details don\u2019t match or further information is required between providers,\u201d Smith said.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">He and others observed that although a transfer could take seven to 10 working days, it did not mean a customer was out of the market for that long.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">Harris said customers were \u201ctypically only out of the market for one or two business days while their funds are redeemed and transferred to the new provider\u201d.<\/p>\n<p>Other observations<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">Several of the KiwiSaver providers noted a rise in the percentage of transfers taking three working days or less, from 10.7% in September 2021 to 27.1% in the same month this year.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">Kernel Wealth chief executive Dean Anderson said the increasing number of transfers happening in three days or less was promising.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">\u201cIn today\u2019s world, a customer rightly expects that when they make a decision, then it is actioned in a timely manner,\u201d he said. \u201cThere is no reason the industry can\u2019t collectively be working to the majority of transfers occurring within a day or two.\u201d<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">Generate\u2019s Smith said the broad picture was of KiwiSaver transfers becoming faster over time, albeit not entirely consistently.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">\u201cThe proportion completed in three days has increased, while the proportion taking four to seven days has generally declined,\u201d Smith said.<\/p>\n<p class=\"IICzZqxpdOjobXNr\" style=\"display:none\">\u201cFour to seven days remains the most common timeframe, while there has also been a more recent increase in transfers taking eight to 14 days.\u201d<\/p>\n<p><a href=\"#\" class=\"flex cursor-pointer items-center gap-1.5 text-black no-underline\" data-test-ui=\"social-link--bookmark-below\" aria-label=\"bookmark\" id=\"social-link--bookmark-below\">Save<\/a>Share this article<\/p>\n<p class=\"mx-4 mt-2.5 text-xs font-normal leading-5 text-sys-text-premium\">Reminder, this is a Premium article and requires a subscription to read.<\/p>\n<p>Copy LinkEmailFacebookTwitter\/XLinkedInReddit<\/p>\n","protected":false},"excerpt":{"rendered":"New data from the Inland Revenue Department puts the focus on KiwiSaver transfer efficiency. Photo \/ Getty Nearly&hellip;\n","protected":false},"author":2,"featured_media":644198,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[5432,138,5907,3105,4731,219,8829,40139,6964,11692,111,139,69,2994,3170,202,418,25093,4758,315764,59379,102,10119,19135],"class_list":["post-644197","post","type-post","status-publish","format-standard","has-post-thumbnail","category-economy","tag-between","tag-business","tag-completed","tag-data","tag-days","tag-economy","tag-fewer","tag-gather","tag-kiwisaver","tag-nearly","tag-new-zealand","tag-newzealand","tag-nz","tag-providers","tag-scheme","tag-seven","tag-shows","tag-speed","tag-taking","tag-threequarters","tag-transfers","tag-with","tag-within","tag-working"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/644197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=644197"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/644197\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/644198"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=644197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=644197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=644197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}