![\"Allie](\"https:\/\/www.newsbeep.com\/nz\/wp-content\/uploads\/2026\/11\/2f9bf012-30a8-4997-810f-385fbc79dff5_1745846711.jpeg\")
<\/a><\/p>\nScammers are targeting Venmo users with a voice phishing scheme, using fake automated calls to try to steal sensitive information.<\/p>\n
An automated voicemail obtained by the Hearst Television National Consumer Unit states: “This call is because of an attempt to change the password on your Venmo account. If this was not you, please press one.”<\/p>\n
Venmo confirmed that the message is part of a vishing scam, short for voice phishing. In these scams, fraudsters try to trick people into handing over passwords or other sensitive information.<\/p>\n
Venmo says it will never ask customers to share passwords, verification codes or financial information by email, text message or phone.<\/p>\n
If you receive a call like this, don’t engage with it. Do not press any numbers or provide information, and block the number.<\/p>\n
What happens if a scammer gets into your Venmo account?<\/p>\n
Venmo’s User Agreement<\/a> says that if someone steals or fraudulently obtains a customer’s password and uses it to send money from the account, that is considered an unauthorized transaction.<\/p>\n The agreement says Venmo will cover the full amount of unauthorized activity if the customer follows its procedures, including reporting the incident promptly.<\/p>\n Customers who wait more than 60 days to report an unauthorized transaction could lose that protection.<\/p>\n The National Consumer Unit asked Venmo to confirm whether a customer would be reimbursed if a scammer used this specific vishing scam to take over an account and transfer money without authorization.<\/p>\n Venmo did not directly answer the question, saying individual cases are reviewed separately. The company instead encouraged customers who believe they have been targeted by a potential scam to contact customer service directly.<\/p>\n Consumers who encounter the scam should report it to Venmo, even if they did not lose money. They can also report it to the Federal Trade Commission at ReportFraud.ftc.gov<\/a>.<\/p>\n Stay Connected With the National Consumer Unit<\/p>\n Get clear, actionable consumer reporting delivered across platforms.<\/p>\n Follow National Consumer Correspondent Allie Jasinski for real-time updates on Instagram<\/a>, TikTok<\/a> and YouTube<\/a>.<\/p>\n Have a question you\u2019d like us to investigate? Email us at askallie@hearst.com<\/a><\/p>\n