The heads of Japan\u2019s biggest financial firms are going out of their way to assuage worries that artificial intelligence will take away jobs.\u00a0<\/p>\n
\u201cI don\u2019t think humans will lose their value. Humans have ability for dialogue, empathy, creativity and ethics,\u201d Mizuho Financial Group Inc. Chief Executive Officer Masahiro Kihara said on Thursday at an event hosted by the Nikkei. \u201cPeople might say, \u2018what about my job if we use more AI?\u2019 I think they can aim for more value-added work.\u201d<\/p>\n
Banks around the world have been grappling with how to adapt to AI, with the technology seen to boost efficiency while changing the nature of jobs. In Japan, where the financial sector employs hundreds of thousands of people, the conversation over AI and its impact on work is picking up pace.<\/p>\n
Daiwa Securities Group Inc., Japan\u2019s second-largest brokerage after Nomura Holdings Inc., is telling its managers to use AI \u201cas much as possible,\u201d CEO Akihiko Ogino said at the same event. The firm needs to \u201ccollaborate\u201d with the tech as it hastens decision-making and helps workers perform better, he said.<\/p>\n
AI will become a partner, not just a tool, said Hironori Kamezawa, CEO of Mitsubishi UFJ Financial Group Inc., the country\u2019s largest banking group. \u201cWe need to change ourselves to an AI native company.\u201d Kamezawa had spent a chunk of the firm\u2019s most recent annual report ruminating over the essence of AI, concluding that what is required of humans is a \u201chigh level of thinking and the ability to act.\u201d\u00a0<\/p>\n
For Nomura\u2019s CEO Kentaro Okuda, it boils down to a division of labor. \u201cLet AI do what AI can do and humans do value-added work,\u201d Okuda said. \u201cThat works positively in an aging Japan.\u201d<\/p>\n
With assistance from Hideki Suzuki, Ryo Horiuchi and Russell Ward.<\/p>\n
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