Shin Min Daily News<\/a> that the incident happened in July, when he used DBS Bank’s PayNow service.<\/p>\nHe transferred $1,000 to his Revolut Technologies Singapore e-wallet, only for the money to go missing.<\/p>\n
$1,000 Transfer ‘not yet received’<\/p>\n
Mr Jiang said he had travelled to Italy earlier this year to take care of his grandson and decided to sign up for a Revolut e-wallet to make overseas spending more convenient.<\/p>\n
“I signed up for Revolut because there are no annual or administrative fees. I didn’t expect to run into problems on my very first use,” he told Shin Min.<\/p>\n
According to him, the DBS PayNow page showed that the transaction was completed, but the e-wallet never received the funds.<\/p>\n
He immediately contacted Revolut’s customer service team and provided screenshots showing that the transfer had gone through. However, he did not receive a satisfactory response, Shin Min reported.<\/p>\n
“The money was clearly transferred, so why does the other party say it hasn’t been received? Is this system still trustworthy?” he said.<\/p>\n
Upset over the loss of his money, Mr Jiang told Shin Min he reported the matter to the police online, hoping to receive a reply from the banks involved soon.<\/p>\n
Revolut Responds<\/p>\n
According to Shin Min, a spokesperson from Revolut said there could be several reasons why the transfer was not received.<\/p>\n
The company urged Mr Jiang to provide his transaction reference number so that further investigations could be conducted.<\/p>\n","protected":false},"excerpt":{"rendered":"A 70-year-old man claims that $1,000 “disappeared into thin air” after he transferred the amount from his bank…\n","protected":false},"author":2,"featured_media":75099,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[916,10297,342,111,139,69,58811,58810,9739,145],"class_list":{"0":"post-75098","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mobile","8":"tag-banking","9":"tag-dbs","10":"tag-mobile","11":"tag-new-zealand","12":"tag-newzealand","13":"tag-nz","14":"tag-paynow","15":"tag-revolute","16":"tag-singapore","17":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/75098","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=75098"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/75098\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/75099"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=75098"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=75098"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=75098"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}