largest cloud company<\/a> on the planet. The company owns 30 percent share of the global cloud infrastructure services market, followed by Microsoft at 20 percent share, then Google Cloud at 13 percent share as of the second quarter of 2025, according to data from Synergy Research Group.<\/p>\n\u201cIt\u2019s up to the customer to decide how much risk they want,\u201d said Venero. \u201cThat is why we believe in on-prem and colocation that can avoid some of the risk associated with being in the hyperscaler public clouds.\u201d<\/p>\n
AWS Outage Hits Airlines, Steaming Providers And More<\/p>\n
AWS\u2019 blackout Monday affected large airlines, banks, media, applications and websites, including cryptocurrency exchange Coinbase, streaming services Disney+ and Hulu, and AI star Perplexity all reporting disruptions.<\/p>\n
AWS\u2019 internet outage also affected popular social media providers like Snapchat as well as popular online sites like Reddit and designer platform provider Canva.<\/p>\n
Airlines such as Delta Air Lines and United Airlines also reported disruptions, according to Downdetector.com.<\/p>\n
Large banks, including U.K.-based Lloyds Banking Group, were impacted by AWS\u2019 outage with clients being unable to access services.<\/p>\n
The list of popular gaming, food, technology and streaming services that have been affected continues to grow, but include Amazon Alexa, Apple Music, Duolingo, Fortnite, HBO Max, Lyft, McDonald\u2019s, Ring, Roku, Slack, Starbucks, Venmo, Xbox and Zoom.<\/p>\n
\u201cMost of the impact was due to third-party services that also use AWS services,\u201d said Ethan Simmons, a managing partner at Pinnacle Technology Partners, an AWS managed service provider, in a text message to CRN. \u201cIf this had happened during U.S. business hours, this would have been a bigger story.\u201d<\/p>\n
\u201cDue to the timing of the events\u201d the impact on PTP\u2019s clients was \u201cminimal,\u201d Simmons said.<\/p>\n
PTP, which has an impressive life sciences customer base, said it is working with customers to get them to follow the \u201cbest practices\u201d in AWS\u2019 Well-Architected Framework.<\/p>\n
\u201cOne of the framework\u2019s pillars is reliability,\u201d he said. \u201cTo maximize uptime, you still need to be smart about how you deploy solutions in the cloud. Incidents like this always make headlines, but AWS still provides better uptime and offers resilient design options that most companies cannot afford to build themselves.\u201d<\/p>\n
According to multiple news outlets, over 1,000 companies across the globe were impacted by the AWS outage.<\/p>\n
DNS Issue \u2018Fully Mitigated\u2019<\/p>\n
AWS has identified the issue as a Domain Name System (DNS) issue but has yet to identify the cause of the DNS error that led to the outages.<\/p>\n
\u201cThe underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now,\u201d AWS said in a statement Monday morning.<\/p>\n
\u201cSome requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda,\u201d AWS said.<\/p>\n
Although most operations have recovered as of around 9:30 a.m. ET, AWS said some regions may still experience increased error rates. The company is asking these customers to clear caches via their browser settings.<\/p>\n
AWS Outage Timeline<\/p>\n
The distribution began hitting applications and websites around 3:00 a.m. EST.<\/p>\n
Downdetector reported Monday that users \u201cindicated issues\u201d at AWS in US-East-1 region. \u201cThese problems are impacting multiple services that depend on AWS infrastructure,\u201d said Downdetector in a post on its website. \u201cWe\u2019re monitoring the situation: check your local Downdetector site for the latest updates.\u201d<\/p>\n
Among the sites that users indicated problems in the wake of the AWS outage were Amazon, Snapchat, Chime, Starbucks, Blink Security, Life 360 and Roblox.<\/p>\n
AWS confirmed the issues in an AWS Health Dashboard post at 3:51 a.m. EST.<\/p>\n
\u201cWe can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region,\u201d said AWS. \u201cThis issue may also be affecting Case Creation through the AWS Support Center or the Support API. We are actively engaged and working to both mitigate the issue and understand root cause.\u201d<\/p>\n
AWS Outage Sees 50,000 Downdetector Reports<\/p>\n
As of 5:22 a.m. EST, AWS said it was \u201cobserving early signs of recovery for some impacted AWS services\u201d after applying initial mitigations.<\/p>\n
\u201cDuring this time, requests may continue to fail as we work toward full resolution. We recommend customers retry failed requests,\u201d said AWS.<\/p>\n
Reports on Downdetector reached massive heights of around 50,000 reports of outages due to AWS.<\/p>\n
AWS reported increased error rates and latencies as of 7:48 a.m. EST on its AWS Health Dashboard.<\/p>\n
\u201cWe continue to work to fully restore new EC2 launches in US-EAST-1,\u201d said AWS in the health dashboard post. \u201cWe recommend EC2 Instance launches that are not targeted to a specific Availability Zone (AZ) so that EC2 has flexibility in selecting the appropriate AZ.<\/p>\n
AWS said the \u201cimpairment in new EC2 launches\u201d also affects services such as RDS, ECS and Glue. \u201cWe also recommend that Auto Scaling Groups are configured to use multiple AZs so that Auto Scaling can manage EC2 instance launches automatically,\u201d said AWS.<\/p>\n
By around 6:30 a.m.ET, AWS said it solved the DNS issue and was requesting companies dump their temporary storage files to help speed up the restoration of its services.<\/p>\n
AWS AI Push Will Increase Outages<\/p>\n
Venero said 70 percent of his Fortune 500 customers are looking at colocation versus their on-premises data center as a result of security, risk and power consumption concerns.<\/p>\n
\u201cColos become very important because most company data centers don\u2019t have the power they need for the consumption of a lot of the new systems, especially those tied to AI and GPUs,\u201d he said.<\/p>\n
Venero is reaching out to his customers in the wake of the outage. \u201cThis is out of control of the customer,\u201d he said. \u201cYou don\u2019t have the ability to fix it. It is in somebody else\u2019s hands. Are you OK with that risk? If so, you continue. If not, you repatriate.\u201d<\/p>\n
Amazon is set to report the results of its fiscal third-quarter 2025 later this month.<\/p>\n","protected":false},"excerpt":{"rendered":"AWS cloud outage hits major airlines, large banks, popular steaming services and applications Monday morning due to a…\n","protected":false},"author":2,"featured_media":90428,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[365,68071,363,364,68074,15742,20207,1510,68075,68072,366,68073,68076,111,139,69,145],"class_list":{"0":"post-90427","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-application-and-platform-security","10":"tag-artificial-intelligence","11":"tag-artificialintelligence","12":"tag-business-intelligence-and-analytics","13":"tag-cloud-security","14":"tag-cloud-storage","15":"tag-cybersecurity","16":"tag-cybersecurity-framework","17":"tag-endpoint-security","18":"tag-generative-ai","19":"tag-managed-security","20":"tag-managed-security-services","21":"tag-new-zealand","22":"tag-newzealand","23":"tag-nz","24":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/90427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/comments?post=90427"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/posts\/90427\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media\/90428"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/media?parent=90427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/categories?post=90427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/nz\/wp-json\/wp\/v2\/tags?post=90427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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