TUI Wednesday update on jet fuel after official makes direct statement to passengers
An executive spoke out as bookings for summer are down, and explained how new fuel sources are being…
Telus Uses AI to Alter Call-Agent Accents
According to reporting by iPhone in Canada and The Globe and Mail, Telus is using AI through its…
Three Australians lay dead as investors of Optus’s parent company Singtel were buying up its shares
The word “sorry” has little meaning if you know there is a possibility you will transgress again. Ideally,…
AI shakes up the call center industry, but some tasks are still better left to the humans
NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent…
Atlassian billionaire spruiks AI as CEO fires 150 workers over video in scary digital revolution
Atlassian co-founder Scott Farquhar spruiked the benefits of AI at the National Press Club hours after 150 staff…