Australians open to dealing with AI on a Triple Zero emergency call, study finds
Australians want artificial intelligence (AI) to improve the delivery of emergency services, with many willing to share personal…
TPG Telecom boss says second person may have died due to Triple Zero failure
TPG says a second death may be linked to a customer being unable to contact Triple Zero (000),…
Optus apologises as widespread internet outages hit Brisbane region
Widespread Optus outages have cut NBN internet connections to customers in Brisbane and other parts of Queensland. On…
Optus reveals nearly half a million phones may be unable to dial Triple Zero
Optus has told regulators around 470,000 Samsung devices using its network may be unable to call Triple Zero…
Optus investigating ‘significant’ outage in Frankston and the Mornington Peninsula
More than 14,000 Optus customers south-east of Melbourne have lost service, with the telco warning calls to emergency…
Optus held 11 crisis meetings before telling government about triple-0 deaths
Optus waited almost a day before it told the public that its triple-0 outage caused three deaths, also…
Vodafone customer unable to ring triple-0 with Samsung phone says telco failed to help her fix problem
A Vodafone customer was repeatedly unable to ring triple-0 and says the major telco failed to help her…
Two senior Optus executives depart as scrutiny over recent major triple-0 outage continues
Optus has confirmed two of its senior executives will step down as it continues to face scrutiny over…
Telstra testing reveals some Samsung mobile phones unable to make triple-0 calls
Telstra testing has revealed some Samsung mobile phone users may be unable to call triple-0 in an emergency…
Optus email mishap left department in dark about triple-0 outage, even after Anika Wells’ office told
Optus sent two emails about its triple-0 outage to the wrong public service email address, where they sat…
Singapore PM offers condolences to families of Australians who died in Optus outage
Singapore’s Prime Minister, Lawrence Wong, has offered his condolences to the families of four Australians who died during…
More Optus triple-0 call failures on new dates, customers reveal
Optus network customers have reported more emergency triple-0 call failures outside the hours of recently confirmed outage periods…