Optus held 11 crisis meetings before telling government about triple-0 deaths
Optus waited almost a day before it told the public that its triple-0 outage caused three deaths, also…
Vodafone customer unable to ring triple-0 with Samsung phone says telco failed to help her fix problem
A Vodafone customer was repeatedly unable to ring triple-0 and says the major telco failed to help her…
Two senior Optus executives depart as scrutiny over recent major triple-0 outage continues
Optus has confirmed two of its senior executives will step down as it continues to face scrutiny over…
Telstra testing reveals some Samsung mobile phones unable to make triple-0 calls
Telstra testing has revealed some Samsung mobile phone users may be unable to call triple-0 in an emergency…
Optus email mishap left department in dark about triple-0 outage, even after Anika Wells’ office told
Optus sent two emails about its triple-0 outage to the wrong public service email address, where they sat…
Singapore PM offers condolences to families of Australians who died in Optus outage
Singapore’s Prime Minister, Lawrence Wong, has offered his condolences to the families of four Australians who died during…
More Optus triple-0 call failures on new dates, customers reveal
Optus network customers have reported more emergency triple-0 call failures outside the hours of recently confirmed outage periods…
Clock is ticking for Optus boss as triple-0 disaster escalates
Dark clouds are gathering above Australia’s telco sector after another triple-0 outage. Optus revealed on Monday another disruption…
Who is really pulling the strings at Optus and what does that mean for you?
After a litany of scandals to hit Optus, questions have been asked about how a recent mistake could…
Optus parent company Singtel apologises for triple-0 outage linked to multiple deaths
The Singtel Group CEO Yuen Kuan Moon has issued a statement apologising for the Optus outage that has…
Optus to pay $100m fine, as crisis engulfing Australia’s second biggest telco continues
Optus has been ordered to pay a $100 million fine over “appalling” sales conduct with hundreds of vulnerable…
Three Australians lay dead as investors of Optus’s parent company Singtel were buying up its shares
The word “sorry” has little meaning if you know there is a possibility you will transgress again. Ideally,…