While 28% are having issues with broadband, and the remaining 1% with the EE website.
Is EE down? Thousands report outage
Users of EE have taken to X, formerly Twitter, to share that they are facing problems with the network.
One user asked EE: “Why can i not connect to the mobile internet? is your network down?”
On X, EE responded to the user, sharing: “Sorry to hear you’re having some issues with your service; this must make things difficult for sure.
The UK government is testing the Emergency Alerts system on Sunday 7 September 2025 at 3pm. Compatible mobile phones and tablets will receive an alert, make a loud siren-like sound and vibrate. You will not need to take any action.
The Emergency Alerts system is used to warn if… pic.twitter.com/kHQtKlJzy6
— EE (@EE) September 1, 2025
“You can check your network status online and report any problems here https://coverage.ee.co.uk/coverage/ee or please give us a call on 150 from an EE mobile or 07953966150 from any other phone”.
What is Downdetector?
Downdetector is an online website that allows users of popular services including X (Twitter), Instagram, Facebook, Virgin Media and more to report if they are having trouble with the services.
The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
Describing itself on its website, Downdetector is “where people go when services don’t work.”
The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more.
You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.
In short, users can get involved by submitting any issue reports on the platform.
Problem indicators are also collected from social media and other factors on the web, Downdetector explained.
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These reports are then validated and analysed in real-time.
An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.
When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.
Do you use Downdetector? Let us know in the comments.
EE have been contacted for a comment.