Shopify is down — Live updates on the Cyber Monday outage

(Image credit: Downdetector)

Those reports are dropping steadily, which could be a good sign for store owners who are struggling to get into their Shopify accounts.

(Image credit: Shopify)

“We are continuing to investigate and apply mitigations for the issues with accessing Admins and POS systems. Some merchants may also see an issue with POS checkouts, due to not being able to access POS systems. Online store checkouts are not affected,” reads the latest Shopify status update.

(Image credit: Downdetector)

While we’re certainly not out of the woods until Shopify says everything is back in order, we are seeing a nice little drop in reports, which is always exciting.

Important to note is that Shopify suggests remaining “logged in on any devices that are currently logged in.”

Essentially, if you’re able to access your store’s back end, don’t log out because you might not be able to get back in.

(Image credit: Downdetector)

Downdetector reports for Shopify started to go down for a bit, but as more users start dealing with problems, they’re starting to level off again, currently sitting at about 3,000.

(Image credit: Shopify)

(Image credit: Shopify status)

As you can see from the image above, the main issue is with the Admin portion of Shopify. However, API & Mobile, Point of Sale and Support are also having problems.

Perhaps more concerning than the Shopify backend is the fact that retail POS systems that rely on Shopify are down. This means you might find yourself in some retail settings unable to check out.

(Image credit: Downdetector)

Reports are starting to go down, but the number is still very high with more than 3,000 people coming to the popular outage reporting website to shout about their issues.

Interestingly, we’re seeing reports jump for Meta-owned platforms. However, this is likely due to the connection between Spotify shops and Meta platforms and not a Meta outage by itself. Of course, we’ll continue to monitor Meta and any other services for the latest.

(Image credit: We Are/Getty)

From what I can gather, stores are still working, so this issue seems to mostly be a problem for Shopify owners who want to get into their backend to adjust prices, inventory and the like.

Obviously, this is a widespread issue that’s affecting tons of people, and your mileage may vary on this. Email me at dave.leclair@futurenet.com if you’re experiencing any issues checking out from your favorite Shopify stores.

(Image credit: Shopify)

Shopify has posted to its status page, saying that “Some merchants encountering error messages within their admins.”

From the, the most recent update says, ‘We are continuing to investigate and apply mitigations for the current issue. As noted previously, please remain logged in on any devices that are currently logged in.”

(Image credit: Downdetector)

The reports have reached almost 4,000 on Downdetector, a clear indication that something is wrong with the popular shopping platform on Cyber Monday.