In nearby Faldingworth, four residents described problems with deliveries.

Bill Harwin, 72, accused Evri of lying after his £80 order of bed linen failed to arrive.

According to Mr Harwin, when the online seller tried to find out what had happened, Evri said the parcel “had gone through their system but had not gone out to the delivery driver”.

Mr Harwin then checked his tracking details, which said the parcel had been delivered six days earlier.

“Somebody has been telling lies to somebody and that’s just unacceptable,” he said.

Ann Oliver, 71, described Evri’s performance as “dire” after tracking details for her parcel showed it was delivered on 2 December, despite her claiming it was nowhere to be seen.

Fellow villager Karen Jones, 62, said she was now avoiding the company after three parcels failed to turn up, with one incorrectly marked as delivered.

“I’ve even felt like driving up to the CEO,” she added. “I’ve been that frustrated.”

Hannah Clark, 44, described issues with five parcels in the past few weeks. One was incorrectly marked as delivered, while two others were cancelled and refunded.

“Where are they? Have they been hidden, have they been destroyed?” she asked.

“Or have they been taken and put under other people’s Christmas trees.”

In October, a survey of nine parcel delivery companies for the regulator Ofcom found Evri had the lowest customer satisfaction, external level, at 31%, below Yodel on 38%. The average satisfaction rate for all companies was 47%.

The survey of 4,058 people examined the companies’ performance in handling contacts and complaints from recipients of parcels. Evri also finished bottom of the list in 2023 and 2024.