AI is already used across underwriting, claims and fraud detection in the wider market. Teneo’s findings mirror that trend: most surveyed firms report having AI usage policies, model inventories and basic safeguards in place, while far fewer have embedded bias monitoring, ethical review or ongoing performance tracking. UK regulators, including the PRA and FCA, have signalled that expectations for managing ICT, cyber and AI‑related risks will continue to increase, bringing model governance and accountability further into the CRO spotlight.
