CityDoc in Stockbridge Road was part of a chain that provided specialist travel health services as well as sexual health and blood services.
The whole company, which operated “over 150 clinics nationwide” in the UK at its peak, has closed, with a notice on its website saying all its clinic locations would shut on Saturday, February 21.
It also added that ‘appointments made before this date will be honoured wherever possible’.
However, the Winchester clinic’s last day was on Friday, February 20, and since then, the unit has been cleared out.
One customer, who asked not to be named, said she had vaccinations booked in for a trip abroad and that the company did not let her know it would be closing.
CityDoc in Stockbridge Road (Image: Chris Atkinson)
She has lost out on money paid – and has had to urgently arrange another place to do her jabs.
She said: “We had a lot of our immunisations already to go abroad and had paid for them all, but we had one more left to do, and I just happened to walk past there on Saturday and was shocked to see the place had been shuttered and the shelves were empty. It is not good, they are closing all their clinics. I have been ringing and emailing them as advised on their website, but to no luck. It is so irritating, and the fact that they have not even had the courtesy to let anyone know is very frustrating.”
CityDoc’s website says that it was founded in 2006 by three doctors who were passionate about travel healthcare. The business was acquired in 2019 by the Danish-based company European LifeCare Group, which claims to have vaccinated over five million patients since 1998.
The Winchester business was opened by CityDoc in 2025. The Stockbridge Road unit has been occupied by a private vaccination clinic for at least 10 years, formerly called Winchester Travel Health.