Scrumconnect will support HMRC to deliver testing and other services from its city centre base
Portland House in Newcastle(Image: Scrumconnect Consulting)
New skilled jobs are heading to a Tyneside tech firm on the back of a landmark £38.8m Government contract. Growing digital transformation specialist Scrumconnect has secured the multimillion-pound deal with HMRC to deliver specialist testing and quality assurance services across its digital estate over the next five years.
Under the agreement, which represents a significant milestone in the company’s continued growth, Scrumconnect will support HMRC’s Service Validation and Testing function. The award marks the largest single contract win in Scrumconnect’s history, with directors hailing it as a major vote of confidence in the firm’s ability to operate at national scale within some of the UK Government’s most complex and mission-critical environments.
Jordan Armstrong, Scrumconnect head of client success, said: “Our testing and quality assurance practice has a strong track record of delivering high-quality assurance services across the UK Government. This contract reflects the strength of our experience and the capabilities we bring.”
Scrumconnect works with public sector services to make digital systems easy to use for everyone and already supports 16 of the Government’s top-75 digital services, working with departments including the Home Office, Department for Work and Pensions, MHCLG, HMCTS and the Department for Education.
Get all your city news from the Newcastle Drop
We have launched a new newsletter that rounds up all the stories from Newcastle in one handy email. The Newcastle Drop comes out three times a week and brings together news, sport, culture and business stories in one free email. To subscribe, go to https://thenewcastledrop.substack.com/
HMRC’s digital systems underpin the collection of hundreds of billions of pounds in national revenue each year and are used by millions of citizens and businesses across the UK every day. Scrumconnect will support HMRC in protecting critical national services that need to operate reliably at scale and without interruption.
To support the programme, Scrumconnect is expanding its testing and quality engineering practice, creating an initial 70 new specialist roles across its delivery centres in Newcastle and London, with further jobs to be created over the lifetime of the contract. Roles will include test managers, test engineers, quality engineers and quality assurance and testing analysts, as well as specialists in performance, resilience, security and accessibility testing.
The jobs come two years after Scrumconnect, which has its head office in Staines in Surrey, launched its new office at Portland House in Newcastle, creating around 150 jobs.
The company expects to announce the creation of a third UK delivery centre, outside its existing London and Newcastle locations, in the second quarter of 2026, to extend national delivery capability and create further skilled digital jobs.
Seymour Pattisson, Scrumconnect head of testing and quality assurance, said: “Delivering this programme means having the right testing capability in place, along with strong people, governance and delivery structures. I’m looking forward to welcoming new colleagues as we further expand the practice to support our clients.”
Did you know you can make ChronicleLive a preferred source of North East news in Google, which will mean you get more of our breaking news, exclusives, and must-read stories straight away? Here’s more information about what this means and how to do it – you can also do it straight away by clicking here.