A spokesperson for the Cardiff and Vale health board said: “As it would be inappropriate to comment on an individual patient case, we are unable to comment further.
“Phoebe is welcome to contact our concerns team should she wish to discuss any aspect of the care she received at Cardiff and Vale University Health Board.”
Dr Rebeccah Tomlinson is a GP serving Cardiff and Vale of Glamorgan, and said: “It’s difficult for GPs to know everything.
“With the pressure on the NHS, we have to know even more.
“Patients coming with information helps me understand what they are thinking and guide the discussion more clearly.
“It’s good as a starting talking point [AI tools] which should be followed by going to a medical professional to discuss concerns further.
“It’s helpful for patients to come armed with information but the GP has to be open and receptive to the patient.
“General practice has to be a two-way conversation.”