Regen Central Ltd, a Hertfordshire-based travel company that sold ATOL-protected holiday packages across Europe and Southeast Asia, recently entered liquidation.

The full impact of the collapse has only now become clear, with all bookings now cancelled.

The company, which operated under multiple trading names including One Haji and Umrah, Regen Travels and Oneworld Travels, specialised in packages to Italy, Bali, Thailand, Dubai, and Saudi Arabia.

Its collapse follows the withdrawal of its Air Travel Organiser’s Licensing (ATOL) protection on January 13.

A spokesman for the Civil Aviation Authority (CAA) said: “We understand the company had no outstanding ATOL-protected bookings. Bookings sold as accommodation only, non- flight packages, and flight only bookings for which tickets were issued are not protected by the ATOL scheme. As there are no outstanding ATOL-protected bookings, no refunds will be issued.”

The ATOL scheme, operated by the CAA, protects customers who book package holidays that include flights, offering refunds and repatriation if a travel company ceases trading.

However, the scheme does not cover accommodation-only bookings, non-flight packages, or some flight-only arrangements.

This means many of Regen Central Ltd’s customers may be left with no financial recourse.

The spokesman said: “If you believe you are owed a refund for an ATOL-protected booking, under Regen Central Ltd’s ATOL, please contact us via email at claims@caa.co.uk.”

The collapse of Regen Central Ltd is the latest in a series of recent failures within the UK travel sector.

In a separate development, Indian charter carrier Dove Airlines also recently shut down all operations after being hit with unmanageable financial difficulties.

Founded in 2007 and based in Kolkata, the airline provided business and private charter services but lost a major investor in 2015 and ultimately stopped flying in 2022 after losing its final aircraft.

The airline entered voluntary liquidation earlier this year, with a liquidator now appointed to oversee the winding up of the business.