EPFO update: The official portal of the Employees’ Provident Fund Organisation and its mobile application Umang, are both unavailable for use by EPF members due to a scheduled system upgrade. The retirement fund body in a post on social media platform X (formerly known as Twitter), informed subscribers that “the upgraded system will deliver faster, more reliable and secure services”.
The notice of Scheduled System Migration and Temporary Service Unavailability was also conveyed through a pop-up message on the portal and app, and through SMS alerts for employees’ provident fund subscribers.
What is the EPFO upgrading?
The update encompasses a planned database consolidation and upgradation of software applications for the claims processing system, according to the notice. It added that the system migration is being undertaken “to enhance service delivery, improve processing efficiency and provide a better user experience”.
The EPFO said in case of queries or need for assistance, members can contact their call centre on the following number: 14470
Notably, the organisation is undertaking a broader EPFO 3.0 exercise, aimed at expanding its digital services and online presence through an updated system that will allow subscribers to undertake paperless provident fund withdrawal or transfer.
Dates: When will EPFO portal, Umang app be available?
According to the notice, services on the official portal and app will remain temporarily unavailable from 26 June (Friday) to midnight of 30 June (Tuesday, next week), and is expected to resume from next month, on 1 July 2026.
“We expect services to be fully restored by 00:00 hours (midnight) on 1 July 2026. The EPFO regrets the temporary inconvenience and appreciates your patience as we implement this important upgrade to provide faster, more reliable, and more secure services,” the alert added.
EPFO: What are the services impacted?
During the period of upgrade, the organisation informed subscribers that the following services will be unavailable on its official website and Umang app.
Submission of new claim requests will be temporarily unavailable.Claim processing services will be temporarily unavailable.Claims submitted before the migration period will be processed after services resume.ECR filing or Electronic Challan-cum-Return (submission of funds for contribution).And e-passbook services.
In the meantime, EPF subscribers who need to urgently check their provident fund balance, EPF account passbook or track the status of their application can do so using the SMS, WhatsApp, or the missed call facilities.