Speaking about Saturday’s incident, he said a party of six, three men and three women, arrived at about 15:00 BST and ran up a bill of £396.
“Previous week, two of them came in and we thought everything was absolutely fine no problems,” he said.
Faulkner said the group complained about the lobster in the shellfish platter, with staff offering to first deduct £5 for the lobster and then the full £79 cost for the platter, but both options were refused.
“They then had their meals and then, at the end, they said they weren’t happy with the lobster, ‘tasted earthy’,” he explained.
“So we basically said ‘OK, we’ll take that portion of the hot shellfish dish off’ and then at the point they then refused to pay for anything.
“They said everything was not very good and they decided to walk out.”