The annual NHS survey gathers patient feedback from January 2 to April 13 through online and postal questionnaires.

It reflects patient views on making appointments, access to online services and out-of-hours services, offering a practice-level look at how surgeries are performing across England.

According to the 2026 GP Patient Survey, one St Albans practice came out on top with 94 per cent of patients rating their overall experience as good.

Grange Street Surgery, St Albans, has topped the rankings. (Image: Google Street View)

Grange Street Surgery ranked number one in the district, operating under the umbrella of Alban Healthcare.

Verulam Medical Group came second in the area, with 88 per cent of patients rating their overall experience as good. Impressively, only two per cent of customers named the service as fairly poor and zero per cent ranked the service as very poor.

The main practices under the group include the Colney Medical Centre in London Colney, Bricket Wood Medical Centre, and Coleridge House Medical Centre in Hemel Hempstead.

In third place was Davenport House Surgery in Bower Way, Harpenden. In total, 86 per cent of patients rated their overall experience as good at this surgery.

Davenport House Surgery in Bowers Way. (Image: Google Street View)

By contrast, satisfaction was much lower at the bottom of the table.

Hatfield Road Surgery in Ellis House, Charrington Place, stood out with 57 per cent of patients rating their overall experience as good. 10 per cent of users said the surgery was poor and nine per cent suggested it was very poor.

St Albans ‘best and worst’ GPs in NHS Patient Survey 2026

Here is the full list of the rest of the borough’s GPs with their results in order of highest to lowest:

Grange Street Surgery, St Albans – 94 per cent of patients rate their overall experience as good

Verulam Medical Group, Bricket Wood, London Colney and Hemel Hempstead – 88 per cent of patients rate their overall experience as good

Davenport House Surgery, Bowers Way, Harpenden – 86 per cent of patients rate their overall experience as good

Parkbury House Surgery, St Peter’s Street, St Albans – 85 per cent of patients rate their overall experience as good

Maltings Surgery, Victoria Street, St Albans – 81 per cent of patients rate their overall experience as good

Village Surgery, Marford Road, Wheathampstead – 80 per cent of patients rate their overall experience as good

Midway Surgery, Watford Road, St Albans – 79 per cent of patients rate their overall experience as good

Elms Medical Practice, Stewart Road, Harpenden – 78 per cent of patients rate their overall experience as good

Summerfield Health Centre, Caledon Road, London Colney – 72 per cent of patients rate their overall experience as good

Hatfield Road Surgery, Charrington Place, St Albans – 57 per cent of patients rate their overall experience as good

Across England, some 73 per cent of patients said they had an overall good experience the last time they contacted their GP practice, up from 67 per cent in 2024 and 70 per cent in 2025.

Health Secretary James Murray said: “The latest GP Patient Survey shows we’re making real progress to improve the front door of the NHS, with almost 77 per cent of patients reporting a ‘good’ experience – more than the last two years.”