A booking system will be introduced at Lincolnshire tips in an attempt to tackle long queues.
The changes, which will apply at 11 household waste recycling centres, were agreed by Lincolnshire County Council at a meeting on Tuesday.
In June, a business blocked an entrance to a tip in Lincoln out of “pure frustration”, after queuing traffic meant people faced long delays to access businesses in the area.
Councillor Danny Brookes said: “The service that we’ve got is creaking under the pressure that it’s now facing and we didn’t have a choice. We had to do something.”
A public consultation, which had more than 2,000 responses, found queuing and traffic management issues at the county’s tips were the most common complaints.
Some staff at waste recycling centres also reported increasing levels of confrontation with frustrated customers.
Brookes, the council portfolio holder for the environment, said: “The staff are dealing with frustrated motorists who’s been queuing for possibly an hour.
“There’s no wonder that they’re frustrated. Our staff shouldn’t have to be dealing with that.”