The McDonald’s restaurant in Mousehold Lane has been open for less than a year, with the company celebrating its launch in October 2025.
The company refutes Zulu’s claims entirely.
A spokesperson said: “The safety and security of our people and our customers is always our top priority, and we have a zero-tolerance approach to any form of threatening, aggressive or anti-social behaviour in our restaurants.
“We take allegations of this nature extremely seriously, the restaurant team has conducted a thorough review of the incident and strongly refutes any suggestion of unacceptable or discriminatory behaviour by its employees.”
Norfolk Police confirmed that it had been called by a commercial premises on that day due to a dispute over missing food.
Zulu, who sits on a police panel that discusses policing of black communities and other minority groups, said she has decided to speak up after suffering repeated instances of racism in Norfolk.
“I used to ignore it and not speak up about it,” she said.
“The experience I’ve had in Norfolk has been extremely negative and that has built my resilience. As a black woman who’s found her value in society, I can challenge situations now instead of being intimidated.”
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