The NHS England GP Patient Survey asked patients to rate their GP practices on measures such as appointment access, communication with healthcare professionals, and overall care quality.
This year, 25 surgeries in the borough were included. The survey, conducted between January and April, allowed patients to rate their overall experience, ranging from “very good” to “very poor.”
In Lewisham, Woolstone Medical Centre emerged as the highest-rated surgery, with 93 per cent of patients stating their overall experience was “good.”
READ MORE: Bexley’s best and worst rated GP surgeries for 2026
NHS GP surgeries have been put under the spotlight (Image: Getty Images)
Nightingale Surgery and Oakview Family Practice followed closely on 89 per cent and 88 per cent respectively.
On the other end of the scale, Sel Special Allocation Practice received the lowest rating, with just 51 per cent of patients reporting a positive overall experience.
The QRP Surgery was rated slightly higher at 52 per cent, and Wells Park Practice at 60 per cent.
The top 10 highest-rated GP surgeries in Lewisham were:
Woolstone Medical Centre – 93%
Nightingale Surgery – 89%
Oakview Family Practice – 88%
Lee Road Surgery – 86%
Grove Medical Centre – 85%
Torridon Road Medical Practice – 84%
Deptford Medical Centre – 82%
Kingfisher Medical Centre – 82%
Clifton Rise Family Practice – 81%
Vale Medical Centre – 79%
Conversely, the 10 lowest-rated surgeries were:
Sel Special Allocation Practice – 51%
The QRP Surgery – 52%
Wells Park Practice – 60%
The Lewisham Care Partnership – 66%
New Cross Centre (Hurley Group) – 67%
Triangle Group Practice – 68%
Amersham Vale Training Practice – 71%
Lewisham Medical Centre – 72%
Modality Lewisham – 72%
Woodlands Health Centre – 72%
Nationally, the GP Patient Survey found 76.7 per cent of patients reported a good overall experience, showing improvement from previous years. The survey gathered responses from more than 650,000 people across England.
A spokesperson for NHS South East London said: “The GP Patient Survey 2026 results provide valuable insight into the experiences of people using GP services in Lewisham.
“We are pleased to see that many patients have reported positive experiences of their practice and the care they receive, while also recognising that experiences vary across the borough.
“The survey helps us understand where services are working well and where further improvements may be needed.
“We work closely with GP practices to review patient feedback, identify opportunities for improvement and support the delivery of high-quality care that meets the needs of local communities.
“We are committed to improving people’s experience of primary care and ensuring patients can access the support they need.
“We will continue working with practices across Lewisham and south east London to share learning, build on what is working well and address areas where patients tell us their experience could be better.”
The NHS England GP Patient Survey is an essential tool for understanding patient satisfaction and areas that require improvement.
Lewisham’s surgeries are organised across several Primary Care Networks (PCNs), working collectively to deliver healthcare services within the borough.
Overall, the survey highlights the variation in patient satisfaction across different surgeries, with some clearly excelling in meeting patient needs while others lag behind.
The results underline the importance of patient feedback in enhancing the quality of service delivery in the NHS.
Patients’ voices are crucial in shaping the future of healthcare services, ensuring that they meet the needs and expectations of those they serve.
This survey not only provides a snapshot of current performance but also a roadmap for future improvements in the healthcare sector.