The number of ticket machines that accept card and cash at tram stops has increased, the provider told passengers on X, and there will be staff at stations to offer guidance on how to use a ticket machine.
Tickets or passes can also be purchased using the MyMetro app. Valid passes purchased as part of a season ticket or on the Swift card are also accepted.
If a ticket machine is unavailable, passengers have been advised to use another available option, such as the MyMetro app or another machine at the stop.
If a genuine issue prevented customers from purchasing a valid ticket, the circumstances will be taken into account, the provider has said.
Concession passes issued by the West Midlands Combined Authority will still be accepted.