Wilfred Mushamba worked at Watford General Hospital from 2019, helping patients through the pandemic before he died suddenly in his sleep in 2024.

The 45-year-old healthcare support worker had been preparing to start a nursing apprenticeship with support from his managers.

Wilfred Mushamba (Image: West Herts Teaching Hospitals NHS Trust)

Colleagues said: “He showed empathy, compassion and care to his patients. He embodied the true values of care, kindness, and teamwork.

“His dedication and warmth left a lasting impression on everyone who worked with him and on the many patients whose lives he touched.”

During a visit to meet Wilfred’s colleagues, his mother Esther Mandisodza was presented with a Chief Nursing Officer (CNO) award to accept on his behalf. Esther, who had travelled down from Leicester, had been unaware the award would be presented and received a standing ovation.

Wilfred’s mum Esther Mandisodza with Louise Ashley (Image: West Herts Teaching Hospitals NHS Trust)

She said: “Wilfred always wanted to be a nurse, even when he was very little. I was so happy to accept Wilfred’s award, and I felt that he was there. I could feel him there, receiving it for himself.”

Wilfred’s mum Esther Mandisodza with Kelly McGovern and Louise Ashley (Image: West Herts Teaching Hospitals NHS Trust)

Fellow West Herts Teaching Hospitals Trust healthcare support workers Delia-Corina Daniliuc and Noel Gastardo also received CNO awards. Chief nurse Kelly McGovern received a Gold CNO award, the highest national honour given to nurses, midwives, and care workers in England.

Wilfred Mushamba (Image: West Herts Teaching Hospitals NHS Trust)