Tuesday 20 October 2026 8:58 am
| Updated:
Tuesday 20 October 2026 11:17 am
Revolut was hit with an outage on Tuesday.
An outage at Google Cloud has led to a major services disruption across British giants on Tuesday.
Google Cloud confirmed it was facing “issues” in its “europe-west2 region,” which refers to London according to the firm’s service table. It has affected dozens of websites across the UK, spanning banks, delivery services and retail brands.
The digital banking giant said on Tuesday morning it was experiencing a “service disruption” across multiple features, as problems were also reported at Lloyds, HSBC and Barclays.
Google Cloud confirmed that several of its services were experiencing network failures at its London facility, which provides computing infrastructure to businesses across the UK.
“Multiple Google Cloud services are experiencing elevated errors and intermittent network failures in europe-west2 region,” Google said.
“Our engineering team continues to investigate the issue. We apologise to all who are affected by the disruption.”
The Downdetector, which is used to track major outages across consumer platforms, showed a spike for Revolut around 8am with more than 1,500 issues reported. It also showed spikes for Lloyds Bank, Rightmove, Royal Mail and HSBC.
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One user said on X that their Revolut card had been declined whilst trying to make a payment and they were also unable to use their app.
The fintech serves more than 80m personal customers across the world, and more than 800,000 business customers. In the UK, it is estimated to have around 13m customers.
Halifax, which is owned by Lloyds, also posted on X that it was aware some customers were “having issues” with the app and online.
The Downdetector also flagged issues with NHS England, Gov.UK and Asda on Tuesday morning following the Google Cloud disruption.
A spokesperson for Revolut said: “We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe.
“We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused.”
Last year a swathe of platforms faced an outage after a global Amazon Web Services (AWS) outage. This included the likes of Lloyds, Zoom and Slack.
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