Essex Way Surgery, in Benfleet, had a full assessment from the Care Quality Commission for the first time in more than 10 years.
Inspectors awarded the surgery an overall “good” rating, with the same result for all individual areas including safety, effectiveness, caring, responsiveness and leadership.
The CQC found patients were protected and kept safe, while there were enough staff with appropriate skills, qualifications and experience.
Staff were also praised for treating patients with “kindness and compassion” while respecting their privacy, dignity and individual preferences.
Inspectors said: “People were positive about the quality of their care and treatment.
“Feedback from people we spoke to was very positive, with people describing the service as responsive to individual needs and praising the quality of care received.”
The report said facilities and equipment were “clean and well maintained”, while medicines were managed appropriately.
Inspectors found care was based on the latest evidence and good practice, with staff working alongside other agencies to achieve positive outcomes for patients.
Survey results also highlighted patient satisfaction with access to preferred healthcare professionals.
Around 61 per cent of patients said they could usually see or speak to their preferred healthcare professional when they wanted to, compared with a national average of 42 per cent.
The surgery also has an active patient participation group, which works with staff to improve services based on feedback.
The CQC also praised the surgery’s leadership, describing a culture based on listening, learning and trust.
Inspectors said leaders were “visible, knowledgeable and supportive” and encouraged staff to develop in their roles.
The report added: “Managers worked with the local community to deliver the best possible care and were receptive to new ideas.
“There was a culture of continuous improvement with staff given time and resources to try new ideas.”
The full report can be found on the CQC website.