Mobile internet, broadband network and calling services are down in Jammu and Kashmir, officials said on 26 August, citing damage to optical fibres at numerous places, PTI reported.
Technical teams have been sent to identify and resolve the issues, they mentioned. Officials added calls are not going through and mobile internet has ceased functioning across all network service providers due to “fiber cuts at multiple locations”.
They said that fiber and landline services provided by the state-owned BSNL were also not working. The outage created difficulties for the public, as mobile phones displayed no signal, according to officials. Telecom operators asserted it was a network issue due to “multiple fibre cuts” at multiple places such as Jammu, Srinagar, including Shimla. “We will try to restore the network and services as fast as possible,” they added.
Many on Downdetector also complained about internet outage with Jio, Vodafone, Airtel service providers. One of the users on X remarked, “cant connect with family staying in jammu and kashmir. “out of network coverage area”. SIMs arent working????” Another said, “Network issue in #Jammu may be restored soon ”
(This is a developing story. More to come)