An Airbnb host was horrified after finding a guest’s dog had eaten a hole through the wall of her holiday let.
The pet had also weed on the carpet and a bed during the guest’s four night stay, with slobber left on the windows and used baby’s nappies left in the bin.
And, the host later learned the pet had been left in the seaside caravan unattended – giving it a chance to chew through the walls.
The hungry canine managed to eat two massive chunks out of the caravan’s woodchip walls, costing hundreds of pounds to repair.
After discovering the damage and informing the dog owner they owed money for repairs, they received a string of abusive messages with one calling the host a ‘f***ing tw**’.
To make matters worse, the booking site temporarily suspended the host’s account after her guest left a negative review – failing to mention the damage his dog had caused.
The host said: ‘Normally, when a guest causes damage to the property they tell us before they leave.
‘We had a group that accidentally broke a window, but they informed us before they left and also tried to fix it themselves.
An Airbnb host was horrified after finding a guest’s dog had eaten a hole through the wall of her holiday let (as seen above)
The pet also weed on the carpet (pictured) during the guest’s four night stay in the seaside caravan
The host discovered a pile of used baby’s nappies in the bin – before the guest left abusive messages calling the host a ‘f***ing tw**’ after they had asked for money for repairs
‘It was a total shock getting to the caravan and seeing the state it was in.
‘The walls have literally been chewed through, there was dog hair on the sofa, the bed, the curtains despite our very clear rules which tell guests not to allow dogs on the furniture.
‘There was a pee on the carpet that they’d made no effort to clean and some on the bed too – it makes you wonder what their house is like.
‘There was also slobber and dog nose prints on the windows, so it was clearly trying to get out.
‘He told us later the dog had been left alone in the caravan which is completely against our rules.
‘They also left used baby nappies in the bin even though there is an industrial waste bin close to the caravan.
‘For him to leave a review saying it was unclean when he left it in the state it was in was very unfair – and then when Airbnb suspended us it felt like they just weren’t listening to us.
‘I understand it’s not perfect, it’s a £65 a night older caravan, but it’s right by the beach, near the arcades and most of our guests love it.
Curtains (pictured) inside the seaside caravan were also discovered hanging down
The host learned the pet had been left in the seaside caravan unattended – giving it a chance to chew through the walls (pictured)
A visible urine stain (pictured) was also left on one of the beds inside the caravan – believed to be from the dog
The nappies inside the bin (pictured) were hidden below a pile of rubbish which contained milk, a bottle of fizzy drink, and beef burgers
‘The repairs are going to cost about £335, then we need to do a deep clean because it was so filthy, which will be about £150.
‘We have also had to cancel a six night stay so we’ve lost earnings there.
‘It has been really stressful and just feels like Airbnb focuses on guests not hosts.’
In a statement an Airbnb spokesperson said: ‘We were sorry to hear about this experience and our teams were already in touch with the host to support them with the reported damage under AirCover for Hosts, which provides up to $3 million of host damage protection in the rare event guests cause property damage.
‘We have also reinstated the host’s listing, which had been automatically temporarily suspended following recurring reports of quality issues.’
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Paws! Airbnb host horrified after foul-mouthed guest let their dog CHEW through the wall of their holiday let and then left a sweary review!