Amazon Prime has issued three new rules for subscribers, and ignoring them could be pricey, the streaming giant and US retail marketplace has said.
All Amazon Prime customers face having to follow three important new rules
ALL Amazon Prime subscribers and customers face having to obey three rules. Amazon Prime has issued three new rules for subscribers, and ignoring them could be pricey, the streaming giant and US retail marketplace has said.
Amid rising scams targeting vulnerable customers and unwitting consumers, Amazon warns members to take extra precautions by following a trio of key rules. One is to always verify any suspicious messages.
Amazon says check your Message Centre within your actual Amazon account. This secure area contains all legitimate communications from the company, allowing you to confirm whether an email is genuine, the US retailer has said.
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The second tip is you should enable two-step verification immediately to add crucial protection to your account. This security feature makes it significantly harder for criminals to access your details even if they obtain your password, Amazon says.
And the third and final rule you must be obeying, according to Amazon, is to never click links in unexpected emails claiming to be from Amazon. “Instead, access your account directly through the official website or app when you need to check your membership status,” it goes on to stipulate.
In the UK, 13.4 million households have an Amazon Prime subscription, according to a recent report.
If you received correspondence regarding an order you didn’t place, it likely wasn’t from Amazon. Visit Your Orders to review your order history or, to report a suspicious message, visit the Amazon website, it urges.
If you have received suspicious communication claiming to be from Amazon and you don’t have an account with us, report it at reportascam@amazon.com.
Scams doing the rounds include order confirmation scams and tech support scams as well as Prime Membership scams, Amazon says.
Others could be account suspension or account deletion scams, as well as recruitment scams., Amazon says.