Sharon Osment and Gail Buchanan received the Patient Experience Award at this year’s Salisbury NHS Foundation Trust Staff Awards.

The award honours individuals who have made a significant impact on patient experience, with nominations open to staff, patients and members of the public.

Sharon Osment and Gail Buchannan with award presenters Louise Hall and Bev Moulding, of the Stars Appeal Fundraising Committee.(Image: Inez Szczepanska)

Helen Whatsley, lead nurse in dermatology, who nominated them, said: “This nomination recognises an instance where they went above and beyond in their roles, fulfilling the hospital values and helping change a patient’s life.

“By recognising the patient’s complex needs, facilitating access to essential resources, coordinating treatment delivery, and offering unwavering support, Sharon and Gail exemplified extraordinary dedication.

“Their genuine compassion and commitment to patient wellbeing is evident, and made a profound difference in this patient’s ongoing health journey.”

The nurses were commended for launching new clinics to reduce wait times, supporting colleagues at all levels, and introducing new services to improve patient care.

Nick Johnson, managing director at Salisbury NHS Foundation Trust, said: “The Staff Awards are a significant and meaningful part of our annual calendar.

“It is very gratifying to see our local community enthusiastically participating in the nominations.

“This award offers our staff as well as patients and the public the opportunity to offer their appreciation for our professional, hard-working and committed people.

“It also bolsters our commitment to provide compassionate care for our patients.”