Barchester’s Mulberry Court in Clifton, reached the 10 score on carehome.co.uk.
Rachael Moss, general manager at Mulberry Court, said: “We are beyond thrilled to finally reach an overall score of 10 on carehome.co.uk and it just goes to show what a credit to the home the team at Mulberry Court really are.
“I am so proud of all of their hard work and dedication to the people they care for and that’s definitely why we have this score – because they truly are people that care.”
Carehome.co.uk is a review site that features only verified feedback from people with real experience of care homes.
Joshy Thomas, deputy manager at Mulberry Court, said: “Our staff here are incredible, we all work together as team to ensure our residents have whatever they need.
“Ultimately that’s what we are about – happy residents.
“It means the world that the reviews we get are all from relatives or residents who have taken the time to voice their opinions.
“Thank you to you all.”
Mulberry Court is operated by Barchester Healthcare, one of the UK’s largest care providers.
The home offers residential, nursing, end of life, convalescent, day care and respite care for a maximum of 64 service users.
A spokesperson for the care home said Barchester Healthcare is “committed to delivering high-quality care across its care homes and hospitals.”