“It was so busy in [A&E], very loud, very chaotic… as I was moved around the hospital to different departments, every corridor had people in beds and I’d say the majority of those were the elderly.
“It was really quite upsetting at times when I was waiting for an X-ray, I could hear people calling out in the corridor.
“You could see the nurses and the staff running around trying to get to everybody as quickly as possible, machines beeping from everywhere.
“I felt guilty for being there, I didn’t want to take up a space unless I absolutely had to but it was quite scary to think if I was in there for a heart attack or something really serious,” she said.