Jennifer Anne Brown, described as ‘caring and compassionate’, died in the collision in the Conwy Tunnel
Steve Bagnall Breaking News editor and Benjamin Blosse
07:50, 31 Jan 2026
A woman who tragically lost her life in a devastating crash has been remembered as someone with a “smile that could light up any room.” Jennifer Anne Brown has been identified locally as a “caring and compassionate” mum and grandmother who died in the crash in the Conwy Tunnel, north Wales.
Ms Brown, known as Jenny amongst her friends, was killed in Thursday’s devastating collision on the A55, which involved a lorry and car. The expressway was closed in both directions and multiple air ambulances attended the scene. Three other individuals were also hurt in the incident, believed to be relatives of Ms Brown, from Anglesey.
They remain heartbreakingly “in a critical condition”, according to a GoFundMe established to help the family, reports North Wales Live.
The Conwy Tunnel on the A55 has been closed in both directions following a ‘serious’ crash, leading to major traffic jams(Image: David Powell/ReachPLC)
Devastated colleagues paid an emotional tribute to Ms Brown. A statement from the nursing home said: “Jenny, affectionately known to everyone here as ‘Queen,’ has been a valued member of staff at Glan Rhos for over 20 years. Not just a member of staff she was family.
“She first walked through the door as a shy 17-year-old and, over time, blossomed into the caring and compassionate person we all came to know and love. Jenny touched countless lives throughout her career, always greeting everyone with a warm smile that could light up any room.
“She never arrived at work without her make-up, especially her signature lipstick and favourite perfume. Jenny was deeply proud of her family, a devoted mother and grandmother. The news of her passing in such tragic circumstances has saddened us all, our thoughts and prayers go out to the family members also in the accident.
Police at the scene after a crash on the A55 shut the Conwy Tunnel(Image: David Powell/ReachPLC)
“This devastating news has profoundly affected everyone at Glan Rhos – staff, patients, and families alike. We have already received messages and phone calls offering condolences to Jenny’s family and everyone at the home.”
The GoFundMe campaign, set up by Bethan Williams to support the family financially, stated: “Dear Friends, Family and Kind Strangers. Yesterday, our community was shattered by a horrific car accident that has left a precious young girl Keisha aged 20 suddenly without her beloved mum.
“To make this tragedy even more unbearable, the rest of her family members are fighting for their lives in critical care at the hospital.
“In an instant, this bright, gentle child has lost the parent who cared for her every single day, and now faces an uncertain future as her loved ones battle to recover. She is currently being looked after by close family friends, but the road ahead is filled with overwhelming challenges.”
According to the appeal, donations will be used to directly support Keisha and her relatives “in their greatest time”, helping with funeral expenses, hospital bills for family members, and providing help with housing needs. The plea continued: “No amount is too small – every donation will make a real difference to a little girl who has already been through more than anyone should ever have to endure. We know times are tough for many, but if you can spare anything at all, or simply share this page widely, it would mean the world to us.
“Thank you from the bottom of our hearts for your kindness, compassion and support during this impossible time. With deepest gratitude.”
North Wales Police said: “A woman has sadly died following a collision on the A55 in Conwy. At around midday on Thursday, 29 January, we responded to a report of a two-vehicle collision on the A55 westbound at J17 in Conwy Morfa involving a HGV and a car.
“Emergency services attended but despite best efforts, a woman in her 40s, who was travelling in the car, was sadly pronounced deceased at the scene.
“Two people were airlifted to hospitals in Stoke and Aintree with serious injuries, while a third person was taken by ambulance to Aintree. All four people were travelling in the same car. The driver of the HGV is currently assisting police with their enquiries.
“The road closure on the westbound carriageway has now been partially lifted, with a single lane of traffic flowing from the Conwy Tunnel exiting at J17 Conwy Morfa off slip and then re-joining the carriageway on the J17 on slip. Investigations by the North Wales Police Serious Collision Investigation Unit are still underway at the scene.”
Chief Inspector Trystan Bevan extended his “deepest condolences” to the bereaved family and called for any witnesses or drivers with dashcam footage to step forward.