“Insurance fraud is a serious problem that pushes up the cost of policies for honest consumers, but our dedicated team continue the fight through a mix of training, education and tools,” he said. “Fraudsters are continually changing their tactics and we need to match their efforts with greater speed and agility than ever before. We’re working more closely than ever with a wide range of suppliers, industry organisations and the police to catch the fraudsters, and our 2025 results indicates that our efforts are working.”